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Grand Hotel Francais - ex. Best Western

3.0 star property

Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Reception
Lounge
Property grounds
Comfort with 1 double bed, non-smoking | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place Gambetta
    ‪4 min walk‬
  • Rue Sainte-Catherine
    ‪4 min walk‬
  • Bordeaux Cathedral
    ‪5 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪50 min drive‬

Room options

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Hotel Bordeaux Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (588)
The price is AU$202
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Quality Hotel Bordeaux Centre

About the area

Bordeaux

With a stay at Grand Hotel Francais - ex. Best Western, you'll be centrally located in Bordeaux, just a 4-minute walk from Rue Sainte-Catherine and 8 minutes by foot from Place de la Bourse. .This eco-certified hotel is 2.3 mi (3.7 km) from Cité du Vin and 4.9 mi (8 km) from Bordeaux Exhibition Center.

What's nearby

  • Rue Sainte-Catherine - 4 min walk
  • Bordeaux Cathedral - 5 min walk
  • Grand Theatre of Bordeaux - 5 min walk
  • Place de la Bourse - 8 min walk
  • Place des Quinconces - 8 min walk

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Victorian Bordeaux hotel in Bordeaux City Centre with a 24-hour front desk
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Hotel Francais - ex. Best Western has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 20 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 17 for adults and EUR 9 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Babysitting services
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 229
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 821 reviews
Rating 8 - Good. 303 out of 821 reviews
Rating 6 - Okay. 59 out of 821 reviews
Rating 4 - Poor. 14 out of 821 reviews
Rating 2 - Terrible. 7 out of 821 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service and rooms!
Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Virginia

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower cubicles are way too small.
Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Travelled with group
Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located just off the main shipping and pedestrian area, the hotel is in a small, quiet street. The area felt safe (we were 3 senior ladies with some mobility issues) and very accessible. Everyone staffing the front desk was fluent in English, friendly and efficient. Now that you have to request shampoo and cream rinse if you need it; it is not automatically supplied in the rooms. We had two rooms, one was on the first floor, handicapped accessible, and comfortably large and one (the single room) was elevator accessible and quite small but also comfortable to sleep in. The bar was a nice lounge that also functioned as a very comfortable meet-up space. (We only had wine but it was fully stocked.) During the day, before it was open to serving, it was a lovely, uncrowded place to wait, relax with friends, or read and reply to email. It has an old-world feel to it with me-, world comforts in it's seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choice of teas in the room would be my only minor criticism
Stayed 3 nights in Sep 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 4 nights in May 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Stayed 1 night in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all very great staff and very friendly with great English. We hv free crissant available (time to time) as well as wster refill, and mint water too! secondly, ver excellent location, cannot beat this, 5 mins to Gambetta square where along that 5 mins walk to Gambetta there are many high end stores like louis vuitton, hermes, lancet, etc. as well as lical leather made, there is also a BK Burger King is at the corner there. Majestic but very old Cathedral St Andre is about 7 mins walk. Rue Catherine shopping, the longest pedestrian stores in France... about 15 minn walk. The road (rue temple) in front of the hotel is not accessible by car, and either the next wide road at the end of rue temple where thr trams are passing by, this is just 3 minutes from hotel. The hotel it self is a renovated 200 year old building, very beautifully snd neatly done! Huge white blocks of stones are visible on the wall, especially around a beautiful stair case. The room is not big but enough for both of us, great shower room good size 2x4 ft with both rain head and handheld shower head! , bed, room light is good too, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iestyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024