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Hilton Cartagena

4.5 star property

Photo gallery for Hilton Cartagena

Exterior
Executive lounge
Exterior
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪9 min walk‬
  • San Felipe de Barajas Castle
    ‪8 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Bay View

View from room

Premium Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

View from room

Room, 1 King Bed, Accessible, City View (Parlor)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

View from room

Room, 2 Queen Beds, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aromatherapy, Swedish massages, sports massages, body scrubs

Hyatt Regency Cartagena

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (1387)
The price is AU$314
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hyatt Regency Cartagena

About the area

Cartagena

Located in Cartagena (El Laguito), Hilton Cartagena is within a 10-minute drive of Bocagrande Beach and San Felipe de Barajas Castle. .This beach resort is 3 mi (4.9 km) from Palace of the Inquisition Cartagena Historical Museum and 3.6 mi (5.8 km) from Rafael Nunez Museum and House.
View more Resorts in CartagenaOpens in a new window

What's nearby

  • Castillo Grande Beach - 5 min walk - 0.5 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Bocagrande Beach - 9 min walk - 0.8 km
  • Cartagena de Indias Convention Center - 8 min drive - 4.6 km
  • San Felipe de Barajas Castle - 8 min drive - 5.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Las Chivas Restaurant - ‬1 min walk
  • ‪Charlie’s Coffee - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬12 min walk
  • ‪Italian Pizza & Pasta - ‬13 min walk
  • ‪Restaurante Oh Caribe - ‬13 min walk

About this property

Hilton Cartagena

Elegant beach resort and 4 outdoor pools
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 341 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 6 hot tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Las Chivas Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cartagena? This resort has 25941 square feet (2410 square meters) of space consisting of a conference center and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping centre
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Fee for in-room wireless internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1095 reviews
Rating 8 - Good. 228 out of 1095 reviews
Rating 6 - Okay. 85 out of 1095 reviews
Rating 4 - Poor. 26 out of 1095 reviews
Rating 2 - Terrible. 31 out of 1095 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

esperanza

Stayed 4 nights in Dec 2024

10/10 Excellent

Helza A, Exmore

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Staff & service
Centrally located needs facelift..
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location when staying in Cartagena
Stayed 6 nights in Dec 2024

10/10 Excellent

Satoshi, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and safe place. Breakfast menu changed everyday.
Stayed 4 nights in Dec 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, beautiful ocean view room with very comfy beds! 😊 The only down side was the streets near by that got flooded and made it hard to walk around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property! A great first experience in Colombia
Stayed 7 nights in Dec 2024

10/10 Excellent

Shakara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Memorable experience
Stayed 6 nights in Dec 2024

10/10 Excellent

Johanna Marcela Rincon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Official

Stayed 7 nights in Dec 2024

6/10 Okay

mehrdad

Stayed 5 nights in Nov 2024

6/10 Okay

Vivianne, Apopka

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is the second Hilton property I’ve stayed at in the past 4 months, and honestly, Hilton step your game up because to be a beach property is not the best condition. The sink in the bathroom overflowed when the water is running, and rust stains in the shower running down the wall. When we got to the restaurant for breakfast one day at 10:20, they failed to tell us they closed at 10:30 and we were only able to get coffe and a slice of bread because everything else was either gone or they were shutting the station. So I paid forty dollars for a slice of bread and coffee. My housekeeper took my Apple Watch charger. I had used it two days prior and left it in the same place every day, last day I took my watch off the charger to head out to the beach and when I got back it was gone and everything else was in its same place. For the amount of money we paid I’m somewhat disappointed. I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Rolin

Liked: Staff & service, property conditions & facilities
A little bit noisy. Good location just about right distance from down town area
Stayed 8 nights in Dec 2024

8/10 Good

Coriann

Travelled with family
Liked: Amenities
Cold showers
Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cartagena is a magical place! Highly recommended.. The people and staff at the Hilton were super friendly, helpful and lovely people. Hotel is very nice, comfortable rooms, great pool and nice beach access. Transportation to the historic city center via taxi is very affordable and easily accessible. Many travelers say they return often to this hotel and indeed we will too.
Stayed 7 nights in Dec 2024

10/10 Excellent

Erika Gonzalez

Stayed 3 nights in Nov 2024

6/10 Okay

Irina

Stayed 5 nights in Nov 2024

10/10 Excellent

Dan

The property is very clean, and the staff were extremely friendly and accommodating
Stayed 14 nights in Dec 2024

8/10 Good

DURAID

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great breakfast
Stayed 7 nights in Nov 2024

8/10 Good

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was alright, the facility was pretty boring, no music at the pools or any type of entertainment.
Stayed 4 nights in Dec 2024

10/10 Excellent

ipek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo Zumaeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 5 nights in Dec 2024

8/10 Good

LATONYA R, Pittsburgh

Travelled with group
Liked: Staff & service
This was ok, just at then end of the peninsula. Missed out on a lot of things.. Cool place though
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica Nicole, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great five day stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024