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Grand Hyatt Changsha

4.5 star property

Photo gallery for Grand Hyatt Changsha

Indoor pool
Property video
Presidential Suite | Lake view
Presidential Suite | Living area
Grand Club Deluxe River View Room (King)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • Free WiFi

Explore the area

View map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Place, Huangxing Walking Street
    ‪12 min walk‬
  • Place, May Day Square
    ‪3 min drive‬
  • Place, Hunan University
    ‪4 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪21 min drive‬

Room options

View all photos for Grand Club Room (King)

Down duvets, minibar, in-room safe, desk

Grand Club Room (King)

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Club Room (Twin)

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Family Suite, Deluxe (With Sofa Bed)

Down duvets, minibar, in-room safe, desk

1 King Family Suite, Deluxe (With Sofa Bed)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Room (King)

Down duvets, minibar, in-room safe, desk

Grand Room (King)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Room (Twin)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite River Room

Down duvets, minibar, in-room safe, desk

Grand Suite River Room

  • 90 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

  • 71 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Grand River View Room (Twin)

Grand River View Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club River View Room (King)

Down duvets, minibar, in-room safe, desk

Grand Club River View Room (King)

  • 50 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Superior River View Room (Twin)

Down duvets, minibar, in-room safe, desk

Grand Superior River View Room (Twin)

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Down duvets, minibar, in-room safe, desk

Grand River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed)

1 King Bed Deluxe (With Sofa Bed)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 1 King River View Family, Deluxe (With Lepetie Theme)

1 King River View Family, Deluxe (With Lepetie Theme)

1 King River View Family, Deluxe (With Lepetie Theme)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (With Lepetie Theme)

Family Suite (With Lepetie Theme)

Family Suite (With Lepetie Theme)

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 249 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds, Deluxe (With Sofa Bed)

2 Twin Beds, Deluxe (With Sofa Bed)

2 Twin Beds, Deluxe (With Sofa Bed)

  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Changsha

A stay at Grand Hyatt Changsha places you in the heart of Changsha, within a 5-minute drive of Huangxing Walking Street and Helong Stadium. .This luxury hotel is 1.7 mi (2.7 km) from May Day Square and 2.8 mi (4.4 km) from Hunan University.

What's nearby

  • Huangxing Walking Street - 12 min walk - 1.0 km
  • Helong Stadium - 2 min drive - 1.7 km
  • May Day Square - 3 min drive - 2.3 km
  • Hunan University - 4 min drive - 4.7 km
  • Mount Yuelu - 11 min drive - 7.0 km

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪Starbucks 星巴克 - ‬11 min walk
  • ‪罗家臭豆腐 - ‬15 min walk
  • ‪五欸毑臭豆腐 - ‬9 min walk
  • ‪爱上酸嘢 - ‬11 min walk
  • ‪小蒋家 - ‬13 min walk

About this property

Grand Hyatt Changsha

Luxury hotel with 3 restaurants connected to a shopping center in Changsha
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 354 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Su Yuan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Changsha? This hotel has 37071 square feet (3444 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Su Yuan - Onsite coffee shop.
Grand Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
Xiangjiang 36 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Byron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguell R Fung You

Very good hotel and location
Stayed 2 nights in Apr 2025

4/10 Poor

Alan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Business travel review

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the river. Nice place to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Grand Deluxe Room Discrepancy. Room was Cold.

Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property!

Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

10/10 Excellent

Yan ting cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

junghun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, but the toilet got some smell of cigarette
Stayed 1 night in Apr 2025