Mandarin Oriental, Kuala Lumpur

5.0 star property

Photo gallery for Mandarin Oriental, Kuala Lumpur

Relax by the infinity pool overlooking the city, surrounded by lush greenery and palm trees.
Relax in a serene outdoor space surrounded by lush greenery and tropical plants, with comfortable seating under a canopy.
Relax in style with a plush sofa set and panoramic city views.
Relax in style with plush sofas and armchairs in our elegant lobby, offering a prime city view.
Experience the grandeur of our lobby, featuring a stunning circular floor, elegant chandelier, and beautiful columns.

Popular amenities

  • Bar

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪3 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Club Room, 1 King Bed, Park View (Executive)

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View Room Twin

8.2 out of 10
Very good
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

Deluxe City View Room King

9.4 out of 10
Exceptional
(60 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Park Suite King)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

9.8 out of 10
Exceptional
(25 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, 2 Single Beds (Twin Towers View)

8.6 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Kuala Lumpur

With a stay at Mandarin Oriental, Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 12 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 1.2 mi (1.9 km) from Kuala Lumpur Tower and 1.9 mi (3 km) from Petaling Street.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.2 km
  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Eight Ounce Coffee - ‬5 min walk
  • ‪Serai - ‬3 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Marini's On 57 - ‬4 min walk
  • ‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants and a full-service spa
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 629 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Mosaic, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyu Jin

Stayed 4 nights in Apr 2025

4/10 Poor

Aleksandr, Porter Ranch

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Not Worth the Price Rooms are extremely outdated with worn-out furniture—definitely not what you’d expect at this price point. When we checked in, housekeeping had left someone else’s sock in the room. Even worse, the shower water was brown during half of our stay, and the only response from reception was to “wait.” No heads-up that breakfast wasn’t included—just an unexpected charge at checkout. After all this, I requested a simple 2-hour late checkout and was denied—only given 30 minutes—forcing us to walk around with our infant in 90°F heat. I’m done with this place and won’t be returning.
Stayed 3 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel good location

Good location and five star service throughput, this is a classy establishment and has a grand style. Location and facilities are good, great shopping and dining options available and close to Petronas towers however a tour would require booking in advance before your stay. The rooms are starting to look a little dated however all adds to the charm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Surroundings. High Quality Food

Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth staying.

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Syed

Stayed 3 nights in Apr 2025

10/10 Excellent

Jane, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. The rooms were spacious and in excellent condition. Comfortable beds. Staff was very helpful and friendly. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole quite satisfactory stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing position, great views.
Stayed 2 nights in Apr 2025

10/10 Excellent

stere

Liked: Amenities, property conditions & facilities
Beautiful hotel near the attractions side!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Loved it

Amazing hotel with very very helpful and kind staff. Very delicious breakfast and various authentic malay, chinese and international dinner possibilities in the hotel. Very clean rooms and amenities. Hote is situated in a very central and safe are. We were there with our 18 months babyboy and loved it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah Jane

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Beautiful hotel in great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury

Wonderful hotel in the heart of the city. Right next to petronas towers. Staff went above and beyond to make our stay incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hsiu Chuan

Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable luxury in the heart of the city

Talk about a find! Upon further research ’the cheapest Mandarine Oriental’ in the world. This hotel and its staff were so lively, that within 5 hours we’d created an opportunity to come back again later in the year and booked again. From the glorious view of the city from the pool, the view of the Petronas Towers from our room (they upgraded us and gave us a 4 pm checkout with no hesitation upon arrival) to the tickets for the free drinks at Marini’s 57 next door (see pic)… we couldn’t fault this hotel. The staff couldn’t do enough for you and the MO Rewards app is definitely worth signing up to. Can’t wait to return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Syed

Stayed 3 nights in Apr 2025

10/10 Excellent

Datin sri Siti Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Mar 2025