See all properties
Save

Melia Kuala Lumpur

4.0 star property

Photo gallery for Melia Kuala Lumpur

Exterior
Minibar, in-room safe, desk, laptop workspace
Interior
The Level, Suite | Executive lounge
Lobby

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
16 Jalan Imbi, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪2 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room

Minibar, in-room safe, desk, laptop workspace

Melia Room

8.8 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Melia Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3 Adults)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (2+2)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms (2+2)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for The Level Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

The Level Room (2 Adults + 1 Child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Melia Room (2 Adults + 1 Child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Premium Room (2 adults + 1 child)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Room (3 Adults)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite

The Level, Suite

The Level, Suite

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Level

Minibar, in-room safe, desk, laptop workspace

The Level

9.0 out of 10
Wonderful
(2 reviews)
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is AU$174
for 1 room
includes taxes & fees
14 Aug - 15 Aug
The Kuala Lumpur Journal

About the area

Kuala Lumpur

A stay at Melia Kuala Lumpur places you in the heart of Kuala Lumpur, within a 5-minute walk of Low Yat Plaza and Jalan Alor. .This hotel is 0.4 mi (0.7 km) from Berjaya Times Square and 0.4 mi (0.7 km) from Lot 10 Shopping Centre.

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Imbi Station - 4 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Arab Hadramot Restaurant عرب حضرموت - ‬6 min walk
  • ‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬5 min walk
  • ‪The Castle Restaurant - ‬1 min walk
  • ‪Sapphire Club - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Melia Kuala Lumpur

Hotel with an outdoor pool, a quick walk to Berjaya Times Square
Melia Kuala Lumpur offers 288 accommodations with minibars and safes. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 288 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at The Kitchen@Melia, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. This hotel has 16 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Kitchen@Melia - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (MYR 10 per night)
  • Uncovered valet parking on site (MYR 30 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 75 for adults and MYR 45 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Kitchen@Melia

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 175.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 175.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 75 for adults and MYR 45 for children
  • Covered self parking fee: MYR 10 per night
  • Uncovered valet parking fee: MYR 30 per night
  • Early check-in fee: MYR 175.00 (subject to availability)
  • Late check-out fee: MYR 175.00 (subject to availability)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 198801003023 ( 170380-X )

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Melia
Melia Hotel Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur

Melia Kuala Lumpur Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 402 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nalinee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a sample review you can use or adapt for your stay at Melia Kuala Lumpur: ⸻ Excellent Stay with Family at Melia Kuala Lumpur I recently stayed at Melia Kuala Lumpur with my family and had a wonderful experience. The staff were exceptionally friendly and made us feel welcome from the moment we arrived. We had clean, well-maintained interconnecting rooms, which were perfect for staying close to our parents while still enjoying our own space. The hotel amenities were excellent, catering well to both relaxation and convenience. One of the biggest perks was the location—within walking distance to major shopping centres, which made exploring the city and dining out incredibly easy. Overall, it was a very pleasant and comfortable stay. I would definitely recommend Melia Kuala Lumpur to families or anyone looking for a convenient, comfortable hotel in the heart of the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Min Aun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

The room was cold, but the staff were warm!

The hotel service was excellent. The room thermostat was likely not working, and the aircon was extremely cold even at the highest temperature setting. After the hotel technician had a look at the aircon and confirmed the problem, we were given the choice to change room. We chose to stay however, and the hotel staff obliged blankets and douvets (we ended up with 3 layers by the time checked out!)
Stayed 4 nights in Mar 2025

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once will be enough

Their lifts are slow and long wait. Room walls are made from partition hence poor sound insulation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Nabil

Stayed 4 nights in Apr 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Phe

Stayed 2 nights in Apr 2025

10/10 Excellent

Mohamad Shiran

Liked: Cleanliness, amenities, property conditions & facilities
All the above.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shaheena

Worst customer service. Booked through expedia and made an error while booking but they wouldn’t change dates or refund either on my request or Expedias request. Paid $900 Cad for nothing as I wouldn’t even be there on those dates. Sad that you don’t even have a heart to consider certain situations. I guess business is above ethics
Stayed 6 nights in Mar 2025

6/10 Okay

Becky Hui-Li

Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very desapoining about melia In kl is below melia standards , room looking old and need to be update
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Yee K

Liked: Cleanliness, room comfort
Disliked: Staff & service

3 Star claiming to be 4 Star

If you are looking for a central KL location that is within walking distance to Bukit Bintang, Jalan Alor, TRX mall then I would recommend this hotel. Don't expect much from front desk. We booked for a King size bed and upon check in was advice only twin beds were available. We asked if they could push the twin beds together and make it into a King bed. They were unable to due to the layout and a fixed table between the beds. We requested to be moved to a King bed for the remainder of our stay. This was provided but with some delay due to house keeping. The second room had urine smell on the floor and when asked to clean it. House keeping just sprayed cleaning product in and around the toilet and left it as is. Hotel has been refurb, but shower fixtures like the hand shower were leaking when in use. Tiles in shower were stained. Looking a bit tired and need replacing of fixtures. The iron didn't have a steam function. Beds and pillows are comfortable and air conditioning worked well.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Hai

Travelled with partner
Hospitality and stylish hotel, love it !
Stayed 4 nights in Feb 2025

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everywhere, glad i stayed here
Stayed 3 nights in Feb 2025

4/10 Poor

anthony amir

Business traveller
Disliked: Cleanliness, staff & service

unfriendly and unhelpful check in staff and rules

Stayed 2 nights in Feb 2025

10/10 Excellent

XIAOMIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and clean. The Times Square shopping center is just across the street and there are many restaurants there. Other major shopping centers are also in a walk distance. Highly recommended.
Stayed 4 nights in Jan 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, however, the receptionist at first seemed to be quite desperate to put me in a twin room when i ordered a double bed. It was resolved when i came back a few hours later to formally check in. The hotel was in a superb location, but just seemed slightly 'tired' to me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rama

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Mark

Disliked: Property conditions & facilities
Sadly an old property with some refurbishment. Booked king bed room told not available and offered two single beds where the length was not enough so they said will upgrade but still two single beds. Staff not so friendly and lifts cluncked as doors opened and closed causing concern they would break down. Overall not a pleadant stay but on a positive note amazing location.
Stayed 2 nights in Jan 2025

6/10 Okay

Racquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are friendly, they provide excellent service and the rooms are impeccably clean. However, the quality of food and the service on the restaurant side is a different story. This hotel may not be a great fit for westerners especially for meat eaters. While there are a lot of selections for the breakfast buffet, there is barely any meat dish available. The buffet is heavy on carbs and vegetables. There's an everyday cheese or chicken sausage and some cold cuts, very bland. That's it for the meat option. There's also some type of Indian chicken dish, but if you're used to having bacon or pork sausages, you won't find it here. The quality of the food is also questionable as there are mornings where the food is visibly left over from the day before with veggies wilting and visible oxidation and food is cold from the fridge. Even the scrambled eggs are cold...fridge cold. There is a noodle and congee station but this is rarely staffed. In our 5 days there, I never once was able to order anything from this station as there is no staff that mans it. Even the afternoon cocktails selection isn't that great and the bartender is always missing. It's very hard to order any kind of drinks.
Stayed 5 nights in Dec 2024

2/10 Terrible

Camay

Stayed 2 nights in Jan 2025

10/10 Excellent

Marwati Binti

Stayed 3 nights in Dec 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Front Desk Service: The front desk staff demonstrated poor service during check-out. We were asked to wait for 10 minutes while they checked the room for additional charges, but we ended up waiting over 30 minutes. When we approached the reception to inquire about the status, the staff casually informed us that everything was fine and that we could leave. It turns out they had forgotten about us entirely. This level of service is unacceptable for a hotel of this standard. Food Quality: The food at the restaurant was subpar and lacked quality or flavor. For the price and reputation, we expected much better. Swimming Pool Hygiene: The swimming pool area was highly disappointing. It was crowded with guests dressed in ordinary clothes instead of proper swimwear, which is extremely unhygienic and unappealing.
Stayed 3 nights in Dec 2024