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W Kuala Lumpur

5.0 star property

Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Creator video
2 bars/lounges, cocktail bar
Suite, 1 King Bed, Non Smoking, Terrace | Living area
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
  • Petronas Twin Towers
    ‪2 min walk‬
  • KLCC Park
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 175 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower (View)

Suite, 1 King Bed, Non Smoking, Tower (View)

Suite, 1 King Bed, Non Smoking, Tower (View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace

  • 520 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (1000)
The price is AU$413
for 1 room
includes taxes & fees
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About the area

Kuala Lumpur

With a stay at W Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Petronas Twin Towers and KLCC Park. .This luxury hotel is 0.8 mi (1.3 km) from Kuala Lumpur Convention Centre and 1.2 mi (2 km) from Kuala Lumpur Tower.

What's nearby

  • Petronas Twin Towers - 2 min walk - 0.2 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 15 min walk - 1.3 km
  • Berjaya Times Square - 3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪NZ Garden Cafe - ‬3 min walk
  • ‪McDonald's & McCafé - ‬5 min walk
  • ‪WET Deck - ‬1 min walk
  • ‪K Fry - ‬5 min walk
  • ‪Willow - ‬2 min walk

About this property

W Kuala Lumpur

Luxury hotel with 2 restaurants and a full-service spa
W Kuala Lumpur offers 150 air-conditioned accommodations with minibars and espresso makers. 43-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Away has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FLOCK, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 10979 square feet (1020 square meters) of space consisting of a conference center and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
FLOCK - This restaurant serves breakfast, lunch, and dinner.
YEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
WET Deck - This bar is located by the pool. Open daily.
LIVINGROOM - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Bosnian, Chinese (Cantonese), Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Hindi, Japanese, Korean, Malay, Portuguese, Serbian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • LIVINGROOM
  • WET Deck
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,979 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

W Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 358 reviews
Rating 8 - Good. 51 out of 358 reviews
Rating 6 - Okay. 15 out of 358 reviews
Rating 4 - Poor. 10 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Seaulin

Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view, lovely staff, great food at the pool bar.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025

10/10 Excellent

Lun Kai Felix, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ling Ling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W. the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Stayed 1 night in Apr 2025

10/10 Excellent

jr

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Elisa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not well trained on customer experience
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the city.

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
Stayed 2 nights in Jan 2025

10/10 Excellent

mackenzie

Stayed 1 night in Oct 2024

10/10 Excellent

Abdulrazaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Saad Ayaz

Stayed 3 nights in Sep 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

8/10 Good

Gulrays Shafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

MANISH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful nd clean place friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Nailisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Stayed 2 nights in Jul 2024

8/10 Good

Yanhua

Business traveller
Liked: Staff & service
Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price
Stayed 2 nights in Jun 2024

10/10 Excellent

Tan Siong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room well kept
Stayed 2 nights in Jun 2024

8/10 Good

Angeline, Ithaca

Stayed 3 nights in Jun 2024