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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Interior
Apartment, 3 Bedrooms (2 King beds and 2 Single beds) | Private kitchen
Exterior
Prestige Room, 1 King Bed
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • KLCC Park
    ‪11 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Club Room, 2 Single Beds, Club lounge access

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Club lounge access

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access

Club Suite, 1 King Bed, Club lounge access

Club Suite, 1 King Bed, Club lounge access

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Club lounge access

Club Room, 1 King Bed, Club lounge access

Club Room, 1 King Bed, Club lounge access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom (1 King bed)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

JW Marriott Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, (1045)
The price is AU$213
for 1 room
includes taxes & fees
17 Apr - 18 Apr
JW Marriott Kuala Lumpur

About the area

Kuala Lumpur

A stay at Pullman Kuala Lumpur City Centre Hotel & Residences places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park. .This family-friendly hotel is 0.6 mi (1 km) from Suria KLCC Shopping Centre and 0.4 mi (0.6 km) from Kuala Lumpur Convention Centre.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 11 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury hotel with 4 restaurants and a full-service spa
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 607 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Sedap, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sedap - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Red - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Blu Bar - Onsite bar. Open daily.
Terrace Poolside Grill - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1023 reviews
Rating 8 - Good. 345 out of 1023 reviews
Rating 6 - Okay. 102 out of 1023 reviews
Rating 4 - Poor. 58 out of 1023 reviews
Rating 2 - Terrible. 24 out of 1023 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sujiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with good breakfast, gym and pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Magic Chung Seong

Stayed 3 nights in Dec 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Stayed 1 night in Dec 2024

4/10 Poor

Kelvin

Stayed 2 nights in Dec 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

WIDI HERMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Matt., Campbellfield

We arrived at hotel, no one attended to help with our luggage, we carried them in up to check in, only one staff serving and there are 2 other persons waiting in line to check in, second staff finally arrived to check us in. There were no bottled water and no bath gowns. When I called for some water, I was told there is filtered water in the room which had almost white colour water running from it and faucet was ready to come off the bench. I had to take medication so I needed water quickly, after 15 minutes I called again still no water, went to lobby asking for water, still had to wait another 10 minutes before we got some water. I travel a lot and I must say this has been an unpleasant experience for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Amenities
Great facilities. Food at breakfast an be warmed up a little bit. Quiet and near the shopping mall.
Stayed 3 nights in Dec 2024

6/10 Okay

Richard

Stayed 5 nights in Nov 2024

6/10 Okay

Mun Fatt David

Liked: Cleanliness, property conditions & facilities
Overall the property is clean. There are two things about the property. First it is the food. Some of the dishes offered for breakfast are salty. Lastly I am surprised that the property does not return the customer the security deposit slip upon check out. The deposit is meant to offset any expenses incurred during the stay. As I am cleared by the counter staff at check out, there should not be any charge to the customer and the deposit slip has to be returned. This is how other hotels are doing upon check out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Russul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to everything with good service and facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort
Room had a very heavy perfume smell the moment you open the room door. Told receptionist about it and asked for them to get rid of smell but it didn’t happen. On two occasions , whole reception was left unattended with no one at the desk at all
Stayed 3 nights in Nov 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except check in and check out very slow. Only one person attending.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Travelled with family, Business traveller
.
Stayed 3 nights in Oct 2024

6/10 Okay

Famiza

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property is situated in a great location, but the two-bedroom apartment definitely needs some updating. I noticed a strong smell of smoke in my room, despite requesting a non-smoking option. A word of caution: double-check your room charges at checkout. The staff charged me for an additional night, even though I had already paid for my entire stay in advance. The reception team seemed unaware of this charge and couldn't resolve the issue. I was running late for my flight, but they insisted I wait for their finance team to address the extra charges. Overall, this left me with a less-than-positive impression of the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zubaidah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and easy assessable to shopping and eatery
Stayed 3 nights in Sep 2024

8/10 Good

Lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is great. The only issue is that the detergent used for hallway carpet smells very strong and unpleasant.
Stayed 3 nights in Sep 2024