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Grand Hyatt Kuala Lumpur

5.0 star property

Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Exterior
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Grand Suite (Tower View) | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Petronas Twin Towers
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 152 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat)

Suite (Diplomat)

  • 242 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View)

Grand Suite (Tower View)

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Tower View)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® )

Room (BARBIE® )

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® )

Suite (BARBIE® )

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Kuala Lumpur

Grand Hyatt Kuala Lumpur is centrally located in Kuala Lumpur, a 2-minute walk from Kuala Lumpur Convention Centre and 8 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 1 mi (1.5 km) from Petronas Twin Towers and 1 mi (1.6 km) from Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.3 km
  • KLCC Park - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 8 min walk - 0.7 km
  • Petronas Twin Towers - 8 min walk - 0.7 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬3 min walk
  • ‪Impiana KLCC Hotel Spa - ‬2 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬2 min walk
  • ‪Bavarian Bierhaus - ‬3 min walk

About this property

Grand Hyatt Kuala Lumpur

Luxury Kuala Lumpur hotel connected to the convention center, steps from Kuala Lumpur Convention Centre
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 411 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Malaysian cuisine at JP teres, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has 45370 square feet (4215 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MYR 115 for adults and MYR 58 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • JP teres
  • THIRTY8
  • Poolhouse

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (45370 square feet)
  • Meeting rooms - 13

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Height-adjustable showerhead
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yu Yu

Travelled with family
Liked: Amenities, property conditions & facilities
No regrets choosing Grand Hyatt!
Stayed 1 night in Nov 2024

10/10 Excellent

Caesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the property is wonderful and highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSHUA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recomend a tower view I had a city view and it wasnt great. Staff are atentive and eager to help. Central location and a great place to stay. Pool, gym and Spa look great. I havr seen more modern hotels however it is all on a greay condition
Stayed 2 nights in Nov 2024

10/10 Excellent

Quoc An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the twin towers and dining experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Chunwah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Selim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tower view rooms, pool and breakfast are some of the best around
Stayed 1 night in Oct 2024

10/10 Excellent

Raktim

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience . Everyone in the hotel was very professional. They allowed early check in after long overnight flight. We will stay again if we are coming back to KL.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Excellent Management
My mom and I had an issue while staying at this hotel. However, when we spoke to a woman (I believe her name is Jenny) at the front desk, she was incredibly helpful. She had her manager get in touch with me and my mom. The manager was excellent. I wish I could remember her name. This was several months ago but I wanted to write a review because Jenny and her manager were absolute helpful and understanding. I hope that both of them get a raise or get bumped up in management because they are people who know how to take care of their guests.
Stayed 3 nights in Jun 2024

10/10 Excellent

MIEKO

Stayed 2 nights in Aug 2024

10/10 Excellent

LUICINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt always a good option
Great location, very close to KLCC park. Hotel is nice and rooms have a good size. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

DAN

Travelled with family
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

MIEKO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

MARIA CONCEPCION ASUNCION, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the morning buffet area were really attentive and friendly. Food was incredibly delicious. The staff on the lobby reception area were not welcoming, bearing serious, not-so-friendly faces. Ground staff were all friendly though. The corner nooks of the room we were in were dusty when I wiped them upon arrival and there was an ugly non-removable yellow-brown stain on the bathroom tile. There were 3 of us in the room, and I repeatedly asked for an extra bar of soap for the sink area ( called guest services 3x, different days) but my request was only granted after 5 days, after I chanced around the housekeeping staff (2 days before we left.) We were booked for a week. They gave us extra towels, however, also on the 5th day. I like the location of the property.
Stayed 7 nights in Aug 2024

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most luxurious city hotel to stay with awesome views from Thirty Eight Floor.
Stayed 1 night in Aug 2024

10/10 Excellent

MIEKO

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Ammran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

MIEKO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay helthy
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, excellent food options, fantastic views. Zero complaints.
Stayed 5 nights in Aug 2024

10/10 Excellent

Selbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my mum (60 yo) and a 5 year old niece. We loved everything: starting from welcoming and most polite staff, endless options of the delicious breakfast, clean and quiet pool zone with everything required. We stayed at the Barbie room and not only my niece was over the roof with joy, but myself and my mum felt like living a little girls’ dream. Will definitely choose Grand Hyatt again.
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 3 nights in Aug 2024