I had a very late arrival, past check-in time, staff stayed up and waited for my arrival, and showed me to my room. I selected the sea balcony view room and was EXACTLY what was advertised on the website. Facilities were far beyond what I expected, having aircon, a fridge, mugs, a kettle, a TV with some english channels. I chose to get breakfast along with my room, however, was not told on arrival it stops at 10am. I arrived on my first morning to order breakfast to realised it had been stopped. Staff were understanding of my situation and made a special exemption and made me breakfast past the time. Each day my bed was made and bathroom tidy at a convenient time where I was not present. Hotel also comes accompanied with a sun roof which was to my surprise. Would HIGHLY RECOMMEND to anyone want to explore Chania. Had a wonderful experience :)