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Staff were amazing ! So friendly and help! Much appreciated m The concierge went above and beyond to assist me in finding the right souvenirs, even calling a local shop to ensure they had the item I was looking for! They also ordered an asthma machine for my son when his broke ! The front seat were amazing, waiving a few for an additional bed ! Moreover the host and waiter at the remembered our names, favorite foods and allergies! Oh my Lordy! Everyone was sooo good and so kind and helpful! I have to go back !

I had a really lovely stay. The check-in process was smooth, housekeeping excellent, breakfast service great, although the chefs at the egg station were always unpleasant. Others on breakfast service were very warm and friendly. Check-out was also smoooth and the agents pleasant.

I like this property's cleanliness and staff's service.

Lovely hotel

Concierge was helpful and helped me secure a museum entrance even before I arrived

We had an excellent stay in the Conrad Beijing. It’s well worth the price, and everything was pretty affordable for someone from England (the same hotel in London would be over £3,000 for eight nights, as opposed to around £1,000 in Beijing!) Even the minibar was cheap - a coke was £1, compared to €15 in Croatia. The lovely restaurants and bars were also surprisingly inexpensive, though much less so than more pedestrian places elsewhere in the city. The hotel is not particularly near to any tourist attractions, but it is easy to reach these as transport is dirt-cheap in Beijing (a matter of pence, or a couple of pounds for a taxi). So relatively long distances feel much shorter, and the hotel is near to a couple of underground railway stations. The room was exceptional, with all sorts of bits and bobs to imbue it with that extra feeling of luxury. It was thoroughly cleaned everyday, which was very pleasant to return to. The room was also HUGE. The hotel has some nice facilities, although be prepared for quite a serious swimming pool experience, replete with a swimming cap mandate - and no messing around! My only complaint was the distinct lack of English-speaking staff, which was less of a problem for me, (the missus is Chinese). Others may struggle to communicate, though. While alone, a waitress presented me with a translation stating simply ‘period’ - I assume she was asking whether my ‘age’ was requisite for buying alcohol (I’m a rather babyfaced 20-year-old!)