Book Châtenois hotels

Fantastic hotel. Everything was immaculate, good service and comfy beds. Location is great for Europa Park and Rulantica. My only slight negative is that there wasn't any hot drink facilities in the rooms, but there are cafes and supermarkets very close by.

All very new and clean. Great self catering apartments. A short drive to Europa Park.

This property is beautiful. We had a comfortable king bed and the bathroom was huge and moderm. Love that they provide robes and slippers. On the website the pictures are the main hotel. Our room was across the street (Diana Collection) which we were surprised why we are not in the main hotel. I was told they have 3 building. I wish I knew that they have 3 buildings because I would have requested to be in the main hotel. Where the reception, lobby, bar etc are located. I have to acknowledge the staff who are very helpful, friendly, accommodating in every possible way. The location of the hotel is 15 min from the Colmar train station. It is right by Petite Venice and old town. Tons on restaurants in the area and souvenir shops. Everything is walking distance. I recommend this hotel and would love to come back. Stayed 2 nites.

Stellar location and service! We felt very taken care of. The staff went out of their way to help accommodate us when we chose to stay longer and when I wasnt feeling well. I wish every hotel had a staff this attentive and caring.

Wonderful Stay with Exceptional Service! We had a great experience at the Holiday Inn, especially thanks to the amazing customer service. A big shoutout to Ms. Louis—she was incredibly patient, kind, and understanding throughout our stay. Initially, we booked one room for two adults and our two teenagers, which came with one double bed and a sofa bed. The only issue? Our teens—a boy and a girl—don’t always get along (typical sibling stuff!), and one of them even volunteered to sleep on the floor to avoid conflict. When we mentioned this to Ms. Louis, she immediately looked into a solution for us. Despite it being a busy Saturday near Europa Park, she worked her magic and found us two rooms across from each other, each with twin beds for the kids. It only cost a little extra, and it was absolutely worth it. Her effort truly made a difference in our stay! The rooms were a good size, very clean, and the beds and pillows were super comfortable. The hotel overall was well-maintained and welcoming. As for a couple of suggestions: the AC could be stronger—it was a bit weak, though we still slept comfortably. Also, having a mini-fridge and a microwave in the room would be a nice touch, especially for late-night snackers like us. That said, we had no complaints at all. Thank you, Holiday Inn—we’ll definitely be back!

Staff went above and beyond to help me when my train was cancelled-great place to stay in good position-right next to train station and short walk to city centre-would like to try restaurant next time!