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Shangri-La Chiang Mai

5.0 star property

Photo gallery for Shangri-La Chiang Mai

Private pool
Lobby
Deluxe Room, 1 King Bed
Front of property - evening/night
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪11 min walk‬
  • Kalare Night Bazaar
    ‪13 min walk‬
  • Riverside
    ‪14 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪17 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Horizon, Deluxe Room, 1 King Bed

Horizon, Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View

  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Chiang Mai Marriott Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is AU$312
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Chiang Mai Marriott Hotel

About the area

Chiang Mai

Centrally located in Chiang Mai, Shangri-La Chiang Mai is within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. .This family-friendly hotel is 1.1 mi (1.8 km) from Warorot Market and 1.2 mi (1.9 km) from Saturday Walking Street Night Market.

What's nearby

  • Chiang Mai Night Bazaar - 11 min walk
  • Warorot Market - 20 min walk
  • Tha Phae Gate - 3 min drive
  • Sunday Walking Street Market - 5 min drive
  • Wat Phra Singh - 5 min drive

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย โจ๊กโตเกียว - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Butter Is Better Bakery - ‬5 min walk

About this property

Shangri-La Chiang Mai

Luxury Chiang Mai hotel in Chang Khlan with 3 restaurants
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Make yourself at home in one of the 277 air-conditioned rooms featuring fireplaces. Complimentary wired and wireless internet access is available. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at Kad Kafe', one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 690 for adults and THB 345 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Kad Kafe'
  • China Kitchen

Things to do

  • Fitness classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Designated smoking areas
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice as any in Chiang Mai with exception of 4 seasons
Stayed 5 nights in Nov 2024

10/10 Excellent

Parveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable level of care and support
What an amazing place. First the location is great as it is right in the heart of the old city, near the night bazaar and many restaurants. The actual property itself is absolutely beautiful with well kept interiors and lawns, including private books and crannies. The breakfast was great with a lot of selections. The pool is great, especially if you have kids as it has a water slide and whole kids play area in the pool. Basically the place is definitely top tier. The only negative I would have to say is that it is a bit pricey compared to most hotels in Chiang Mai, and also that it's size can make it feel less personal and inviting than other hotels. that being said, one event sealed the deal for us and made a one night stay turn to 4. I lost my camera at an event off-site from, but booked through the hotel. I called them to ask if there was anything they could do (assuming I my camera was a loss). Patt from the hotel staff (who has been incredibly helpful throughout our visit) said she would call the golf course where I lost my camera. less than 40 minutes later she informed me that not only had they found my camera, but the course was going to drop it off at the hotel for me! I had my camera back the next day. I cannot begin to express how amazing the level of support made us feel, and how thankful and impressed I am with the staff at both the Shangri-La and the Gasson Panorama Golf Club. I will be singing their praises for years to come
Stayed 1 night in Nov 2024

10/10 Excellent

Robert Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and wonderful hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Raina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing property. Our suite was devine and the lounge had more than we could have asked for. Highly recommend. Upgrade if possible
Stayed 4 nights in Nov 2024

10/10 Excellent

Seoyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Tit Fung

Stayed 7 nights in Nov 2024

10/10 Excellent

Elanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Breakfast buffet was very good and room was modern and clean. Jacuzzi by the main pool was not working and some of the gym equipment was broken…
Stayed 3 nights in Oct 2024

10/10 Excellent

Harmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na

10/10 Excellent

Jahanzeb

Stayed 2 nights in Oct 2024

10/10 Excellent

Harmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel and the staff were super fantastic, I will be coming back here again next time I come to Chiang Mai
Stayed 5 nights in Oct 2024

10/10 Excellent

Gabi

Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!
Beautiful hotel room! Spacious. Very curious and helpful staff. The continental breakfast is the most impressive I’ve seen! And delish! Very close to walking to many many restaurants, cafes, shopping!! Close to the Night Bazzar! So fun to shop and eat there.
Stayed 3 nights in Sep 2024

8/10 Good

hyangmi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ornchuda

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Kwang Yon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly Thai service, beautiful hotel well looked arter
Stayed 4 nights in Aug 2024

10/10 Excellent

ahreum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Petrona

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

JISONG

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
적당한 숙소 (soso)
노후되어있는 호텔이지만 객실내에 요청사항이 제대로 이행되지 않았고 꽤오랜기간 투숙했음에도 아이 어메니티, 슬리퍼, 가운과 같은 용품이 전혀 준비가 되지 않았다. 또한 룸서비스도 시간이 너무 짧아 시킬수 없었다.
Stayed 5 nights in Aug 2024

10/10 Excellent

DAGYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

KARCI, SINGAPORE

Travelled with family
early morning of check out day, part of the room ( including toilet) lights out of order ! technician solved the issue, understand that this problem occurs often !
Stayed 2 nights in Aug 2024