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Congress Plaza Hotel

3.5 star property

Photo gallery for Congress Plaza Hotel

Aerial view
Junior Suite, City View | City view
Junior Suite, City View | Living area
Exterior
Standard Room, 2 Double Beds, Accessible

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    ‪1 min walk‬
  • Auditorium Building and Theatre
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (3802)
The price is AU$223
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includes taxes & fees
8 Mar - 9 Mar
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About the area

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Auditorium Building and Theatre - 2 min walk
  • Art Institute of Chicago - 6 min walk
  • Millennium Park - 8 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 2 min drive

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 62.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Shopping

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Hand-held shower head
  • Smooth flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3532 out of 8532 reviews
Rating 8 - Good. 2391 out of 8532 reviews
Rating 6 - Okay. 1328 out of 8532 reviews
Rating 4 - Poor. 725 out of 8532 reviews
Rating 2 - Terrible. 556 out of 8532 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful. I liked how centrally located It was and walkable to our destinations.
Stayed 1 night in Nov 2024

4/10 Poor

Nadine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable, for an old building the room didn’t have a smell like other hotels do the bed was super comfortable everything was very clean. Location is perfect everything is walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Our stay was great! Easy check in, room and all areas were clean and smelled wonderful!
Stayed 1 night in Nov 2024

2/10 Terrible

Van

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful with high ceilings and a great view of the parks across the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples getaway
Beautiful hotel, love the view, never disappoints when we stay. We've stayed here several times. The hotel is very busy so if you're looking for a nice quiet place, this is probably not it.
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with family, Travelled with group
It was ok, but beds were very small and fairly dated
Stayed 1 night in Nov 2024

10/10 Excellent

Eliseo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place To Stay! Walkable To Everything!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was so convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Carima

Travelled with group
Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in Nov 2024

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic landmark. Room was very clean and comfortable, hotel was quiet during our stay. Kind and helping staff. The only downside is the heating system that seems to be a little old, just a simple on/off fan without thermostat.
Stayed 2 nights in Nov 2024

6/10 Okay

Ilya

Business traveller
Disliked: Cleanliness, property conditions & facilities
The rooms felt unsafe, very dated relative to the online pictures
Stayed 1 night in Nov 2024

10/10 Excellent

Briseyda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was a night to remember staying here! Very beautiful style!
Stayed 1 night in Nov 2024

8/10 Good

Clifford, ARLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machines! This was an issue here all summer long. I pointed it out to management over the summer but the issue has gone from bad to worse. Supposedly, there are ice machines on even floors. This visit, housekeeping directed me to the machine on the 4th floor as the only working ice machine. I suggest that as a minimum, correct the signs on all floors that do not have operable ice machines.
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Staff & service
Disliked: Cleanliness, room comfort
The lobby area is very nice, although the rooms are fairly outdated and could use a few upgrades. The curtains did cover the entire windows so it was pretty bright in the room at night. Also, there were two complimentary water bottles, but one was half empty upon my arrival. Lastly, there wasn’t a thermostat in the room and it was quite warm. The positive is the price is typically much less than the surrounding hotels, but a few small changes could make a big difference.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Wayne

Business traveller
Disliked: Amenities, property conditions & facilities
THERE WAS NO HEAT!!! When I asked to have it fixed in my room they said “it’s an old building so we don’t have the heat going yet.” The entire building had no heat and it wasn’t an unexpected outage. literally had zero heat going. They offered me a small plug-in heater to keep by my bed. Not really acceptable for November in Chicago. They were unapologetic about no heat, didn’t seem particularly concerned. Room service food was really awful also.
Stayed 1 night in Nov 2024

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The staff was very helpful and our room was clean and spacious, and the location of the hotel was nice as the Art Institute of Chicago and Millennium Park are both within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Chelsea

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2024