DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Suite, 1 King Bed, Balcony | Living area
Lobby sitting area
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Parking included

Explore the area

Map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Ned Brown Forest Preserve
    1 min walk
  • Birch River Grill
    1 min walk
  • Mount Prospect Station
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    13 min drive

Room options

Suite, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Arlington Heights

When you stay at DoubleTree by Hilton Chicago - Arlington Heights in Arlington Heights, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Allstate Arena. .This hotel is 9.2 mi (14.8 km) from Donald E. Stephens Convention Center and 0.1 mi (0.1 km) from Ned Brown Forest Preserve.

What's nearby

  • Schaumburg Convention Center - 5 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Schaumburg Medieval Times - 6 min drive
  • Allstate Arena - 10 min drive

Getting around

  • Mount Prospect Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 13 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Pastry House Hippo - ‬7 min walk
  • ‪Johnnie's Beef - ‬10 min walk

About this property

DoubleTree by Hilton Chicago - Arlington Heights

Suburban hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 241 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Birch River Grill serving guests of DoubleTree by Hilton Chicago - Arlington Heights. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Arlington Heights? This hotel has 8600 square feet (799 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Birch River Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 for adults and USD 15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8600 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

DoubleTree by Hilton Chicago - Arlington Heights Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly, Lincoln

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Property was cleaning in good condition. Room was nice and quiet. The staff however consistently across the board In the lobbying at the front desk was awful, even across multiple shifts where it wasn't the same person every time. Both the shuttle concierge and the shuttle driver were the nicest people in the entire establishment. Front desk staff did not care about timeliness at all, or communication. We ask consistently for 4 plus hours if our room is ready. Never asked to call us when it was ready and we were just expected to continually check in. I also tried to call the main desk for my phone several times in the room and it never worked, they knew who I was but never tried to reach back out. They told me they knew it was me when I went down to the front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Marleighia

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The room was clean and very comfortable. It was not noisy and the condition of the room was good.
Stayed 1 night in Sep 2024

6/10 Okay

Hasan, Moseley

Travelled with family
Liked: Cleanliness, amenities
We stayed here for four days for a wedding ceremony. Spent a lot of time in the lounge area. The front desk staff seemed unhappy, and unfriendly. They did an average job. Repeatedly made errors in coding the door keys. One of the lady who was there everyday during daytime hours was anhedonic, condescending in her comments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Nina

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are lucky and will get quite neighbors this hotel is very nice. We were unlucky and could not fall asleep until 2.30 am because of neighbor room and people there were having a party. We've made a complaint it didn't help. Having doors in the room that lead to the other rooms make noise even worst.
Stayed 1 night in Sep 2024

8/10 Good

Sheena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean basic rooms, very nice staff
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Rayshawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Chik Keung

Stayed 1 night in Aug 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Checking in was pretty simple. Lady was freiendly for the most part. Once I got to the room it was very antiquated! Smelled horrible and there appeared to be a large blood stain on the floor. Fridge didn’t work. Chair and foot rest were stained as well. Luckily there was a meijers down the street and I bought a of febreeze. The lady at the front desk was polite about it and offered me a breakfast coupon and a different room. I refused to be that person that plays Karen and bounces from room to room and just dealt with it. However I don’t think I would ever recommend this hotel to anyone. There are several other hotels in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk gentleman was very pleasant
Stayed 1 night in Aug 2024

6/10 Okay

Omnia

Business traveller
Liked: Cleanliness, staff & service
front desk wasn’t that nice during check-in water sound in bathroom all the time hotel seems old
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Property advertises a free airport shuttle however refused to provide it. Can not be pre-booked only available upon request. When requested they claimed it was "full" then the shuttle (a van) drove away with one person in it however this shuttle clearly could fit several people. Had to pay $30 for a taxi.
Stayed 7 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool heater was out. We were told we would get a 25 percent discount and they didn’t honor it.
Stayed 3 nights in Aug 2024

4/10 Poor

Shelley

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Madeline

It was clean and quiet. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful as always
I always have an amazong stay here. This has been my go to place to stay for well over a year whwn i come to the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Serenity

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall cleanliness was perfect.
Stayed 2 nights in Aug 2024

6/10 Okay

Kyle

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
My normal spot was full, I’ll book way ahead next
Decent spot but not worth the rating its given. Ceilings in my room and bathroom were coming apart. So traveled solo and have a shaved head and found multiple very long hairs in my sheets.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sungwon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unkind staff. All staffs are not kind. And I cannot understand why this hotel rate is so high. Really terrable hotel. I believe that lots of stewardess gave a good rate. I suggest all users felt bad since it is not general level of double tree. My wife told me it's not 4 star level hotel, but it looks like 2 star level hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Francis Hyuckjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024