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Four Points by Sheraton Chicago O'Hare Airport

3.0 star property

Photo gallery for Four Points by Sheraton Chicago O'Hare Airport

Exterior
Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Lounge
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
10249 Irving Park Road, Schiller Park, IL, 60176
  • Place, Fashion Outlets of Chicago
    ‪2 min drive‬
  • Place, Parkway Bank Park Entertainment District
    ‪3 min drive‬
  • Place, Rosemont Theatre
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.6 out of 10
Good
(159 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds

7.6 out of 10
Good
(89 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Superior Room, 1 King Bed

7.8 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Schiller Park

Located in Schiller Park, Four Points by Sheraton Chicago O'Hare Airport is in the entertainment district, within a 5-minute drive of Rosemont Theatre and Parkway Bank Park Entertainment District. .This hotel is 2.5 mi (4 km) from Fashion Outlets of Chicago and 2.5 mi (4.1 km) from Donald E. Stephens Convention Center.

What's nearby

  • Fashion Outlets of Chicago - 2 min drive - 3.2 km
  • Parkway Bank Park Entertainment District - 3 min drive - 3.9 km
  • Rosemont Theatre - 3 min drive - 3.9 km
  • The Dome at the Parkway Bank Sports Complex - 3 min drive - 4.2 km
  • Donald E. Stephens Convention Center - 3 min drive - 4.2 km

Getting around

  • Schiller Park Station - 3 min drive
  • O'Hare Multi-Modal Facility Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Dunkin' - ‬6 min walk
  • ‪The Mirage - ‬2 min walk
  • ‪Al & Andy's - ‬2 min drive

About this property

Four Points by Sheraton Chicago O'Hare Airport

Hotel with free airport shuttle, near Fashion Outlets of Chicago
Four Points by Sheraton Chicago O'Hare Airport offers 295 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Schiller Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Stay in one of 295 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Mirage Restaurant, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Schiller Park? This hotel has 12002 square feet (1115 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mirage Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 for adults and USD 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mirage Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,002 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 16.95 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Rollaway bed fee: USD 11.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide long-term parking.

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Chicago O'Hare Airport Hotel
Four Points Sheraton Chicago O'Hare Airport
Sheraton Schiller Park
Four Points Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Schiller Park Sheraton
Chicago Four Points
Schiller Park Four Points
Four Points by Sheraton Chicago O'Hare Airport Hotel
Four Points by Sheraton Chicago O'Hare Airport Schiller Park

Four Points by Sheraton Chicago O'Hare Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 778 out of 1990 reviews
Rating 8 - Good. 447 out of 1990 reviews
Rating 6 - Okay. 331 out of 1990 reviews
Rating 4 - Poor. 235 out of 1990 reviews
Rating 2 - Terrible. 199 out of 1990 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Stayed 1 night in Oct 2025

6/10 Okay

Ramona

Liked: Property conditions & facilities
Shuttle service was fabulous. Check in was easy... Coffee machine and a few tea bags in room... NO cups. Toilets are too low for older folks, hard to get off the pot. Food in restaurant extra greasy and unfortunately there on night of a lot of very loud obnoxious guests... had to take meal to room. Beds very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort

Airport hotel about what you would expect

Beds were extremely umcomfortable
Stayed 1 night in Oct 2025

4/10 Poor

Kumar

Travelled with family, Business traveller
Disliked: Amenities
Soap tray was dirty The commode was dirty with stain marks The AC fan speed could not be regulated No glasses for coffee Did not even inform about snacks being available at 4:30 pm Staff do not answer the phone Carpets are dirty
Stayed 2 nights in Oct 2025

8/10 Good

STEVEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was disappointed to find the room did not have a refrigerator or microwave. Other than that, pleased with the stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Tai

Disliked: Amenities
The rooms need to be updated. The carpet areas around the elevators need to change. The lobby is nice but the rest of the property is outdated.
Stayed 4 nights in Oct 2025

8/10 Good

maria del pilar

Stayed 1 night in Oct 2025

10/10 Excellent

Geraldine

Stayed 1 night in Oct 2025

4/10 Poor

TYLER, brooklyn center

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Updates need to be made. The room we stayed in the bed needs to be replaced. You can feel the springs through the mattress
Stayed 1 night in Oct 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Grayden

Stayed 2 nights in Oct 2025

10/10 Excellent

Rene

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Tina, Lowell

Customer service good. Rooms needed to cleanings up more, bed comforter pillow sheets kindly smell coffee machine needs to clean out.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improved over prior stays. I really like the large print on the shower amenities. No more squinting to determine which is shampoo, conditioner or body wash.
Stayed 1 night in Oct 2025

2/10 Terrible

Analen, Santa Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is one of the worst! There’s bugs crawling at the night stand, molds on the bathroom, dust hanging on the ceiling, phone is very dirty, carpet is smelly and filthy, my kids got bites on the arms and legs. Even with the change of room, it’s still not a pleasant stay! Will never book this hotel again! But thankful that every hotel desk staff is nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Manaek

Stayed 1 night in Oct 2025

6/10 Okay

Parker

Stayed 3 nights in Oct 2025

6/10 Okay

Marcelino

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Average
Stayed 1 night in Oct 2025

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort

Not a warm welcome

The instructions for the airport shuttle pickup were unclear, and I frequently encountered a busy line when attempting to contact the hotel. The front desk staff lacked warmth and made me feel unwelcome, almost as if my presence was an inconvenience. Additionally, the computer system was often down, which created problems when trying to make purchases; staff frequently requested cash instead. Unfortunately, the Wi-Fi in the rooms was also unreliable. Furthermore, my room was stocked only with decaf coffee and did not have any cups available throughout my entire stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities, room comfort
The airport shuttle was convenient. Although parking was secure, parking lot and exterior of hotel needs upkeep.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

6/10 Okay

Mary

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The airport shuttle was inconsistent. Not in the time frame indicated. Our room was not ever cleaned though we were there for three nights.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nitish

Great hotel!
Stayed 3 nights in Oct 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The airport shuttle is great, very timely and friendly. The room, while clean, was short on amenities. There was no coffee for the coffee maker and no cups at all in the room (we’ve stayed there twice and both times, no coffee, no cups). The toilet ran constantly and there is no fan in the bath. The halls smelled heavily, maybe someone was vaping? Also, there are no dining options in walking distance except for their restaurant or a Dunkin’-Subway combo.
Stayed 1 night in Oct 2025