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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Aerial view
City view
Restaurant
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪13 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

River Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4066)
The price is AU$373
for 1 room
includes taxes & fees
30 Apr - 1 May
River Hotel

About the area

Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 0.9 mi (1.5 km) from Skydeck Ledge and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Riverwalk - 13 min walk - 1.2 km
  • Millennium Park - 18 min walk - 1.6 km
  • Art Institute of Chicago - 2 min drive - 2.2 km
  • Navy Pier - 5 min drive - 3.5 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬6 min walk
  • ‪Marshall's Landing - ‬4 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

Riverwalk hotel with 2 restaurants and a 24-hour fitness center
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 228 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Riverbend, one of the hotel's 2 restaurants. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Riverbend - Onsite restaurant.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 61 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 959 out of 1520 reviews
Rating 8 - Good. 315 out of 1520 reviews
Rating 6 - Okay. 127 out of 1520 reviews
Rating 4 - Poor. 55 out of 1520 reviews
Rating 2 - Terrible. 64 out of 1520 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Irene, Concord Township

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They closed the restaurant on property which had really good food in the past. Disappointed in that.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was really nice
Stayed 2 nights in Jan 2025

6/10 Okay

Chaquita

Stayed 1 night in Jan 2025

10/10 Excellent

Zhaolin

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Dec 2024

10/10 Excellent

Nashawn

Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Syed Saad

Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

DEVINA

Stayed 3 nights in Dec 2024

6/10 Okay

Destiny

Travelled with family
Liked: Cleanliness, staff & service
I liked how close it was to the strip
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great place definitely will be back
Stayed 3 nights in Jan 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Odai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website is a bit misleading
Me and my husband first booked hilton. And switched to holiday inn, because the website showed it had 2 restaurants, we did a weekend getaway. So we go down to the bar have a few drinks "service was great" and we went to order food to take to our room. Here is where the problem comes. The website shows they have food when really its premade out of the marketplace "which is well overpriced" we wanted a hotel with a restaurant i side so we didnt have to leave. The website is really misleading. (Pictures,wording) we was wondering while we was at the bar noone was at the restaurant. Now we know Overall the room and view was great but with no breakfast and no restaurant we will definitely look into staying somewhere else next time. For someone who wants to leave the property and go get food the hotel is amazing. But we wanted to stay inside and avoid the cold chicago breeze. And ended up still having to leave even tho the website says they have a bar and restaurant.
Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entrance back in corner under construction no doorman inconvenient access in and out. Stayed here years ago had wonderful view of river now entrance changed 3 large buildings built obstructing views
Stayed 1 night in Dec 2024

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service, amenities
It felt SO close to being perfect but missed the mark. Overall I felt the hotel lacked a cleanliness. The beds and sheets were mediocre, the pool area felt unkept and messy. We found it annoying that from parking to our room we needed 3 banks of elevators. However the parking garage was nicely lit and felt safe. Just annoying to go up to ground level, walk across the street, walk through the building, take an elevator up to the 15th floor (the lobby) then walk to get another elevator to take us to our room. I found the staff pleasant enough, if you could find someone. Many times the front desk was left unattended and the on site cafe is a gimmick. They advertise that it’s this great cafe and yet it is extremely overpriced. More than your average hotel shop/convenient store. Overall a “meh” experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vitoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family of 7 stayed here for a week. It was easy to navigate even having to use two elevators when getting to our room since it is a shared building. The parking is a cost separately and is a little pricy when staying more then a couple nights ($59/night) other then that they have a restaurant located in the building as well as a bar. The views from the restaurant are breath taking. Staff was super helpful and knowledgeable. The pool was great my kids enjoyed it. This building is just a couple blocks from the bean and several other attractions. Would definitely recommend if traveling with little!
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Abel

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Stayed 3 nights in Dec 2024

4/10 Poor

Cameron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright overall. During check in process I was asked multiple security questions not related to checking in and made me feel as if they didn't think or believe me that I had a reservation. Checked in 12-21-24 and still waiting for my deposit 1-4-25. Will definitely be looking for a new hotel to stay with the family.
Stayed 1 night in Dec 2024