Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Willis Tower
    ‪5 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago Riverwalk
    ‪15 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Chicago

A stay at Hyatt Place Chicago/Downtown - The Loop places you in the heart of Chicago, within a 10-minute walk of Willis Tower and State Street. .This hotel is 0.6 mi (1 km) from Michigan Avenue and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Willis Tower - 5 min walk - 0.5 km
  • Michigan Avenue - 12 min walk - 1.0 km
  • Millennium Park - 12 min walk - 1.1 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Grant Park - 2 min drive - 2.2 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with a 24-hour fitness center, a short walk to Willis Tower
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 665 out of 1182 reviews
Rating 8 - Good. 267 out of 1182 reviews
Rating 6 - Okay. 119 out of 1182 reviews
Rating 4 - Poor. 64 out of 1182 reviews
Rating 2 - Terrible. 67 out of 1182 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Weekend trip
Had a few discrepancies with one employee telling you one thing, then another employee telling you something different. For example, I reserved 2 rooms, at check in I was told they’d be connected, we get to the rooms and that’s not the case, it actually wasn’t even possible to connect 2 queen suites so now my family was split up on 2 different floors, and they resolved this with giving me complementary water lol. Then I was told when I checked in we had free breakfast, get the bill at the end of my stay and my guests and I were charged for breakfast every time. However when I called the issue was resolved immediately. Nice location, very clean. No other issues. So I’d still recommend staying here, and I’d stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

patrick

Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better. Great location.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

LUE ANN

Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Madelyn

Stayed 1 night in Dec 2024

10/10 Excellent

Lacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Delicia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious, nice, clean and quiet. Walkable to stores and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very beautiful and detailed
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Begüm

Liked: Cleanliness
It was clean and nice.
Stayed 1 night in Dec 2024

6/10 Okay

Tanisha, pembroke pines

Parking was $60 a night
Stayed 3 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Nice and clean hotel. Accomodating staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dominique

Travelled with partner
Really enjoyed my stay. Def would return
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Stayed 4 nights in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Koby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing greeted my group coming in and going out. Check in was easy and check out was even easier. Bartender downstairs was great. 10/10
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was solid. Had some trouble being overcharged when we checked-in but got it taken care of.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024