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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Bar (on property)
Lobby
Indoor pool
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Willis Tower
    ‪5 min walk‬
  • State Street
    ‪8 min walk‬
  • Merchandise Mart
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Centric The Loop Chicago

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1752)
The price is AU$275
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Centric The Loop Chicago

About the area

Chicago

A stay at Hyatt Place Chicago/Downtown - The Loop places you in the heart of Chicago, within a 10-minute walk of Willis Tower and State Street. .This hotel is 0.6 mi (1 km) from Michigan Avenue and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Willis Tower - 5 min walk
  • Michigan Avenue - 12 min walk
  • Millennium Park - 12 min walk
  • Chicago Riverwalk - 15 min walk
  • Grant Park - 2 min drive

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with a 24-hour fitness center, a short walk to Willis Tower
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 300 ft (USD 62.00 per night)

Food and drink

  • Self-service breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 11 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • TV/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 1 night in Nov 2024

8/10 Good

Merry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the staff. They were excellent. Everyone was incredibly friendly and helpful. I liked the room, but there were a couple of issues. --The couch had large stains on the cushions. I honestly didn't feel comfortable sitting on it. --The bed is FIRM. If you like that then this is the place for you. I ended up laying on pillows to help. --Before making my reservation I called to make sure they have room service. They said yes. Upon my arrival I found out they do not. You have to go downstairs to get your food if you order it. Not a deal breaker, but wasn't what I was told.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel was very nove
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend football game
Was in town for the weekend for Ohio state vs northwestern game at wrigley field. Stay was great, room was clean breakfast was great and had a late dinner, pizza and wings thats was good as well. One suggestion is valet parking!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

8/10 Good

jamir

Stayed 1 night in Oct 2024

10/10 Excellent

Ivory

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great! I would stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,easy check in,nice room. Breakfast was excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Katrina

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nice. Big room with plenty of space. Woman working the front desk at check in was helpful and pleasant. Very satisfied
Stayed 1 night in Nov 2024

8/10 Good

Jamilah

Stayed 1 night in Oct 2024

10/10 Excellent

Nykole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Aug 2024

10/10 Excellent

Carletta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
Perfect location in downtown! Nice rooms and very clean. We had no complaints during our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
My experience at this hotel was a really good one if ever in Chicago again will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Rajiv

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Kiyah

Liked: Cleanliness, property conditions & facilities
Decided to stay somewhere different. 9.5/10 pretty quiet. Room smelled like chlorine upon arrival. Quiet and close to union station.
Stayed 1 night in Oct 2024

10/10 Excellent

Zanii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

tcl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt place is right in the prime Chicago metropolitan center within walking distance to key places like the Willis tower, the bean, London house and the Chicago River. Great overall service, sanitary rooms and great amenities. I highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! Nice location & accessible to great spots in Chicago!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent but the banana cream pies were a little too old and expensive
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharika

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Oct 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Troylette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convenient location in downtown Chicago! I dislike that there were few amenities in the room (MICROWAVE) & I think it’s crazy that breakfast isn’t complimentary considering you already paying for your stay.. but nice hotel, great location!
Stayed 3 nights in Oct 2024