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Sonder Jewelers Row

3.5 star property

Photo gallery for Sonder Jewelers Row

Free toiletries, hair dryer, towels, soap
Superior Apartment, 1 Bedroom | View from property
Apartment, 2 Bedrooms | Living area
Miscellaneous
Superior Apartment, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 South Wabash Avenue, Chicago, IL, 60603
  • Millennium Park
    ‪3 min walk‬
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • City view
  • 54 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area

Superior Apartment, 1 Bedroom

  • City view
  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chicago

With a stay at Sonder Jewelers Row in Chicago (Downtown Chicago), you'll be within a 5-minute walk of Millennium Park and Michigan Avenue. .This aparthotel is 0.3 mi (0.4 km) from Art Institute of Chicago and 0.4 mi (0.6 km) from Chicago Riverwalk.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.5 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Grant Park - 13 min walk - 1.2 km

Getting around

  • Madison-Wabash Station - 1 min walk
  • Millennium Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬2 min walk
  • ‪Cindy's - ‬2 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Sonder Jewelers Row

Aparthotel units with kitchens, a short walk to Millennium Park
Sonder Jewelers Row offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Make yourself at home in one of the 38 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. 50-inch flat-screen televisions are provided, with digital programming available. Conveniences include coffee/tea makers and washers/dryers, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, an elevator, and lockers.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 2595440

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder | Jewelers Row
Sonder l Jewelers Row
Sonder at Jewelers Row
Sonder Jewelers Row Chicago
Sonder Jewelers Row Aparthotel
Sonder Jewelers Row Aparthotel Chicago

Sonder Jewelers Row Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 148 reviews
Rating 8 - Good. 44 out of 148 reviews
Rating 6 - Okay. 15 out of 148 reviews
Rating 4 - Poor. 8 out of 148 reviews
Rating 2 - Terrible. 8 out of 148 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mikaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder check in experience as a first timer was super easy! Great instructions and no issues entering or exiting the property. Property was in great condition with all the amenities you could need. Only downside was the cigar bar downstairs... you could at certain times of day smell the cigar scent in our room upstairs. Not a huge issue, but if you were sensitive to the smell it would not be ideal.
Stayed 3 nights in Dec 2024

4/10 Poor

Janine

Business traveller
Liked: Cleanliness
Disliked: Room comfort

NOT a hotel, just priced like one.

THIS IS NOT A HOTEL. There is NO staff. There are signs on the walls claiming that you can call talk to someone any time, but if you call the number it tells you to use the app, but the app says call the number. NOBODY will help you. I tried to cancel but there is NO way to get out of the reservation. On the outside it is easy to miss because it's just a plain door with a small sign, basically an old tenement bldg. It is supposed to be a smoke-free property but I was breathing HEAVY smoke EVERY time I was in there, you certainly can't open windows, and again, no staff and no way to cancel my reservation, It was so bad I had to use a telemed doctor and walk to Walgreens and get a rescue inhaler. Getting in and out was a huge ordeal because you need to use a code on your phone every single time. The water pressure in the shower was almost nothing. The place was clean but the two upholstered chairs in the kitchen were filthy (one was broken). Bed was hard as rock and no way to adjust thermostat (set at 68F) I am beyond furious with no recourse. If I knew it was an unstaffed tenement I would NEVER have booked it. Worst "hotel" stay ever. And by the way if there is no staff it should NOT be priced this high, there is literally nothing to justify the crazy high cost.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

William Donnell

Check in was terrible: I could not get in my room, and it took a long time for the phone support to get me in. Once I got in the room was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
I so enjoyed staying on jewelers row at the Sonder property In Chicago. It was very close to the places I was visiting so I could walk everywhere. It was noisy because of the L train, yes, but when you’re inside, you Barely hear the train. I felt very safe getting into the building and getting up to my room. It was so well appointed. You thought of everything! I just wish I had longer than three days in Chicago and I hope to come back. I would rent the same apartment again without a doubt!
Stayed 3 nights in Sep 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder Jewelers Row was perfect for my 3 night stay in Chicago. It’s right next to millennium park which is a perfect visit after landing to start the trip. They are right next to most major public transit systems which is much more economical than taking Lyft or taxi around the city to most major attractions and dining experiences. The room was clean and equipped with a full kitchen and amenities if you’re looking for a more intimate and extended Chicago experience. You can easily cook several meals to save some money. The wash room was clean and provided the essential soap, hair products, and even a tube of complimentary lotion. This location was also located above a cigar shop if you’re into that. The aroma can be smelled from street. Loved it. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

bradley

Liked: Cleanliness, room comfort

Great place to stay

This was a great place to stay. Close to places to eat close to the cta and close to places to see.
Stayed 3 nights in Aug 2024

4/10 Poor

CYNTHIA

Liked: Room comfort
Disliked: Cleanliness

First and last time for Sonder

Broken central air, TV would not work properly, dryer vent had a red light lit indicating it was faulty, nonworking coffee pot that leaked all over the kitchen counter, pasta sauce splatter on the wall in the kitchen, glass globes in the bathroom were filthy. They placed a portable AC floor unit in the studio apartment that was loud enough all night that I couldn’t sleep. You’re only way of contacting them for issues is by texting. Very frustrating method of communication. Need I say more? For four hundred a night, never again. At least in a hotel, I could pick up the phone or walk down to the front desk for assistance. To me, Sonder is a complete rip off and not priced appropriately.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

nichole, St.louis park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recommend this property overall. The only negative detail about our stay was that there was a large air conditioning unit on the floor in the main living/kitchen area. It was very loud. However, without out it, I assume the rental would not be as comfortable temperature wise.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Property conditions & facilities
Honestly, the only thing going for this property is the proximity to landmarks and train stations. There’s no lobby, no bathrooms while you wait for your room. Elevator was super slow and broke down while we were there. We had to go up and down 5 flights of stairs. Then we needed a code to get into each floor from the stairs and the chat team had to retrieve it because they didn’t know it. The sink in the bathroom was clogged and overall the cleanliness needs improvement. Their slogan is “a better way to stay” and I have to disagree. It’s definitely just “a way to stay” but Sonder properties always need so much more care and attention.
Stayed 3 nights in Jul 2024

8/10 Good

JULIAN

Stayed 5 nights in Jul 2024

4/10 Poor

Jill

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
If you consider Sonder and this property here's what you need to be aware of: 1) There's no guarantee that you will be able to easily get into the building or your room. I stood in the hallway outside my room for almost 10 minutes at 12:30am using the "Chat" function of the app because the code didn't work. 2) Don't expect a cool room. The AC in the room didn't work. I was moved to another room, but even that AC wasn't strong. There are fans above the beds, and that's the best you're going to do in staying cool. 3) The entrance to the building is a little dicey looking. 4) The elevator had a very funky smell throughout the visit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Initially we had an issue with access. However, I used the chat function on the Sonder App and had an immediate response with a new access code. They were very helpful. The property had everything we needed for our stay. Ideally positioned for sightseeing. Everything in walking distance. Fabulous breakfast at Goddess & The Bakery next door. Only slight negative is the bed base is larger than the bed. The wooden corners stick out. Which means stubbed toes and bruised legs. We soon learnt to be careful manoeuvring around the edges.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chongyu

Stayed 3 nights in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Great location. Couldn’t hear the L. Everything on our to do list was in walking distance. The elevator has a cigar odor from the lounge but it didn’t go up to our room or floor.
Stayed 4 nights in Jun 2024

8/10 Good

Michael, Johns Creek

Liked: Cleanliness, amenities, property conditions & facilities
The AC thermostat was not working and the summer was just getting underway. The last night of my stay was sweltering. The ceiling fan could olny do so much. No one was at the property to respond to my request.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aline

Stayed 3 nights in Jun 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort

Great stay in Chicago

We had a wonderful stay in the very comfortable apartment. I chose it for the location near Millenium Park and because it was a one bedroom. The apartment had excellent furnishings and faciilties. We had two difficulties during our stay, with the AC and with the washing machine, and both were solved quickly by the staff. They were responsive and went the extra mile to be sure everything was okay. We were also right over the L train, but with AC running I didn’t even notice it and slept great. We’d be happy to stay there again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jad

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024

8/10 Good

Nanda Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Asencin

Stayed 4 nights in May 2024

6/10 Okay

Christian

Liked: Cleanliness, room comfort

I Would Stay Here Again If I Had Too

Spacious but the elevator jolted about half the time you went up and the blinds were see through. If you are a light sleeper, you can hear the train every 15 minutes at about the volume of an air conditioner.
Stayed 13 nights in Apr 2024