Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.5 mi (5.7 km) from Oakbrook Center Mall.
What's nearby
Yorktown Shopping Center - 7 min walk
Oakbrook Center Mall - 6 min drive
Drury Lane Theater - 7 min drive
Morton Arboretum - 8 min drive
College of Dupage - 8 min drive
Getting around
Lombard Station - 6 min drive
Chicago O'Hare Intl. Airport (ORD) - 25 min drive
Restaurants
Food Court - Yorktown Center - 12 min walk
McDonald's - 10 min walk
Miller's Ale House - Chicago Lombard - 3 min drive
The Patio - 16 min walk
Panda Express - 15 min walk
About this property
SureStay Plus Hotel by Best Western Chicago Lombard
Suburban Lombard hotel in Highland Hills with free breakfast
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
Food and drink
Free buffet breakfast available daily 6 AM–9:00 AM
Coffee/tea in a common area
Things to do
Fitness centre
Family friendly
Fridge
Snack bar/deli
Conveniences
Lift
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Housekeeping (on request)
Luggage storage
Multilingual staff
Business services
24-hour business centre
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Fireplace in reception
Shared microwave
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch flat-screen TV
Digital channels
Netflix
Premium channels
Streaming services
Food and drink
Coffee/tea maker
Fridge
More
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
SureStay Plus Hotel by Best Western Chicago Lombard Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1196 out of 1926 reviews" "
10 - Excellent
1,196
Rating 8 - Good. 448 out of 1926 reviews" "
8 - Good
448
Rating 6 - Okay. 160 out of 1926 reviews" "
6 - Okay
160
Rating 4 - Poor. 68 out of 1926 reviews" "
4 - Poor
68
Rating 2 - Terrible. 54 out of 1926 reviews" "
2 - Terrible
54
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Wen
Travelled with family and small children
23 Oct 2024
Liked: Cleanliness, staff & service, amenities
This is an old property. The rooms could use some updates. The room and public area are clean though.
We stayed here last year and it was great. This year we were given an ada room that was horrible. Room was not very clean, fridge didn’t work, bed was small and uncomfortable and bathroom shower was a hand held wand. Worst issue was no hot water anywhere, barely luke warm. Of course no one was at counter during check out to complain to. After this stay i would never recommend, find somewhere else!
Nice place to stay the room was clean. Obly thing was there was a wake up call that was programmed to the room that I never asked for. Asked them about turning it off but they couldn't get it to work.
What I didn’t like is that they I found a bed bugs
LaRhonda
Stayed 3 nights in Oct 2024
6/10 Okay
Erika
16 Oct 2024
Liked: Staff & service
The staff were mostly very nice and friendly. The room itself is showing a lot of wear and aging. Chips in the furniture, wallpaper starting to peel. When I first came into the restroom, there was a hair in the toilet. Not a good first impression. Each night, there was a fair amount of noise around me. I'm talking well past midnight. Not conducive to a good night's sleep. Breakfast was good. It was nice to have cold water available in the lobby. The exercise room was just fine.
Everything was clean, but some of the furniture was a little old. And my desk chair was put on backwards, so I couldn't lean back (it leaned forward), so it wasn't that comfortable to sit it in.
Everything else was good.