SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Exterior
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Free daily buffet breakfast
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪7 min walk‬
  • Advocate Good Samaritan Hospital
    ‪4 min drive‬
  • Oakbrook Center Mall
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lombard

Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.5 mi (5.7 km) from Oakbrook Center Mall.

What's nearby

  • Yorktown Shopping Center - 7 min walk
  • Oakbrook Center Mall - 6 min drive
  • Drury Lane Theater - 7 min drive
  • Morton Arboretum - 8 min drive
  • College of Dupage - 8 min drive

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Food Court - Yorktown Center - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Miller's Ale House - Chicago Lombard - ‬3 min drive
  • ‪The Patio - ‬16 min walk
  • ‪Panda Express - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban Lombard hotel in Highland Hills with free breakfast
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1196 out of 1926 reviews" "
Rating 8 - Good. 448 out of 1926 reviews" "
Rating 6 - Okay. 160 out of 1926 reviews" "
Rating 4 - Poor. 68 out of 1926 reviews" "
Rating 2 - Terrible. 54 out of 1926 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Wen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is an old property. The rooms could use some updates. The room and public area are clean though.
Stayed 1 night in Oct 2024

8/10 Good

Josneudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty ok
Stayed 1 night in Oct 2024

2/10 Terrible

andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible stay
We stayed here last year and it was great. This year we were given an ada room that was horrible. Room was not very clean, fridge didn’t work, bed was small and uncomfortable and bathroom shower was a hand held wand. Worst issue was no hot water anywhere, barely luke warm. Of course no one was at counter during check out to complain to. After this stay i would never recommend, find somewhere else!
Stayed 1 night in Oct 2024

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharmeen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Creighton

Stayed 3 nights in Sep 2024

10/10 Excellent

Lori

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, especially Patrick, when I checked in.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, property conditions & facilities
Nice place to stay the room was clean. Obly thing was there was a wake up call that was programmed to the room that I never asked for. Asked them about turning it off but they couldn't get it to work.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharonda, Washington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff.
Stayed 3 nights in Oct 2024

2/10 Terrible

LaRhonda

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
What I didn’t like is that they I found a bed bugs
Stayed 3 nights in Oct 2024

6/10 Okay

Erika

Liked: Staff & service
The staff were mostly very nice and friendly. The room itself is showing a lot of wear and aging. Chips in the furniture, wallpaper starting to peel. When I first came into the restroom, there was a hair in the toilet. Not a good first impression. Each night, there was a fair amount of noise around me. I'm talking well past midnight. Not conducive to a good night's sleep. Breakfast was good. It was nice to have cold water available in the lobby. The exercise room was just fine.
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, but some of the furniture was a little old. And my desk chair was put on backwards, so I couldn't lean back (it leaned forward), so it wasn't that comfortable to sit it in. Everything else was good.
Stayed 3 nights in Oct 2024

8/10 Good

Jackelyn D.

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my weekend , coffee and tea accessible all day a plus
Stayed 2 nights in Oct 2024

8/10 Good

Latasha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Koyin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality of room and service. Highly recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Magali

Stayed 2 nights in Sep 2024

8/10 Good

Jolanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely go back there.
I really enjoyed My stay at "Sure stay", very professional customer service and Yammy breakfast!!!
Stayed 2 nights in Oct 2024

8/10 Good

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Stay was last minute but we were checked in quickly and everything was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and professional and the hotel was very clean and well kept
Stayed 1 night in Oct 2024

6/10 Okay

Tammy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Average
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to place when we go to the Lombard area.
Stayed 2 nights in Oct 2024