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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Property grounds
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
2020 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪1 min walk‬
  • Westfield Great Northern Mall
    ‪9 min drive‬
  • Huntington Beach
    ‪12 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (873)
The price is AU$293
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Holiday Inn Express & Suites Cleveland West - Westlake by IHG

About the area

Westlake

With a stay at Hyatt Place Cleveland / Westlake / Crocker Park in Westlake, you'll be connected to a shopping center, just steps from Crocker Park and a 5-minute drive from Lake Erie Nature & Science Center. .This hotel is 3.2 mi (5.1 km) from Bay Lanes Bowling and 3.8 mi (6.1 km) from Huntington Beach.

What's nearby

  • Crocker Park - 1 min walk - 0.1 km
  • Lake Erie Nature & Science Center - 5 min drive - 4.3 km
  • Westfield Great Northern Mall - 9 min drive - 8.0 km
  • Huntington Beach - 12 min drive - 6.1 km
  • I-X Center - 18 min drive - 15.2 km

Getting around

  • Elyria Station - 19 min drive
  • Cleveland Hopkins International Airport (CLE) - 22 min drive

Restaurants

  • ‪Crocker Park - ‬6 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Condado Tacos - ‬2 min walk

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

Pet-friendly Westlake hotel connected to a shopping center, steps from Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hyatt Place Cleveland / Westlake / Crocker Park, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.
Coffee to Cocktails - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1089 reviews
Rating 8 - Good. 194 out of 1089 reviews
Rating 6 - Okay. 44 out of 1089 reviews
Rating 4 - Poor. 22 out of 1089 reviews
Rating 2 - Terrible. 19 out of 1089 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy L

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room very clean. Enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean, high quality everything
Stayed 1 night in Dec 2024

10/10 Excellent

MariaElena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, nice walkable outdoor mall, plenty of dining options within walking distance, excellent shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Susan Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time we stayed here. Won’t be the last.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I love this hotel and the location! Everything you need for a fun Christmas shopping getaway!
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the room was very comfortable. Bed and bathroom are especially nice. The area is safe, with great shopping and dining options. There’s a cinema right next door. Taxi service is hard to get from the hotel but Uber worked well.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Back to college
Felt like staying in a college dorm. Not worth the price based on the stay. Room itself was fine but insanely loud people running up and down the halls until around 2am all 3 nights. On the first night someone was at our door trying to open it until I yelled. Walls are paper thin and woke up to the people next door puking their drunk brains out 2 of the 3 mornings. Unlikely to ever stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed, nice room. I appreciated the exceptional room darkening blinds.
Stayed 2 nights in Nov 2024

6/10 Okay

Teresa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Corinna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as an alternative to Cleveland. Only 20 minutes from the city. Very cool area to stay, lots of shopping and restaurants/bars. Great hotel, don’t hesitate to stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jenine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

8/10 Good

Lucia

Stayed 5 nights in Oct 2024

4/10 Poor

Bonnie

Disliked: Cleanliness, staff & service, amenities
Requested numerous times for housekeeping services but never received any the whole time I was there. Talked to the manager on two separate occasions about this and was told it would be noted on the account but each evening the room was still unmade and no towels or coffee. I requested an email receipt upon checkout and never received one. Very unprofessional and would have a hard time referring someone to this hotel after this experience.
Stayed 4 nights in Oct 2024