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Centro Hotel Arkadia

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December 2024
January 2025

Photo gallery for Centro Hotel Arkadia

Interior
Shower, hair dryer, towels
Bed sheets
Shower, hair dryer, towels
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Gaussstr. 29-31, Cologne, NW, 51063
  • Cologne Trade Fair Grounds
    12 min walk
  • Claudius Therme
    14 min walk
  • Odysseum
    4 min drive
  • Cologne (CGN-Cologne - Bonn)
    13 min drive

Room options

View all photos for Standard Twin Room

Bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Bed sheets

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Cologne

With a stay at Centro Hotel Arkadia in Cologne (Mülheim), you'll be a 4-minute drive from LANXESS Arena and 6 minutes from Cologne Cathedral. .This hotel is 18.1 mi (29.2 km) from Phantasialand and 2.6 mi (4.2 km) from Chocolate Museum.

What's nearby

  • Cologne Trade Fair Grounds - 12 min walk
  • Claudius Therme - 14 min walk
  • LANXESS Arena - 4 min drive
  • Musical Dome - 6 min drive
  • Cologne Cathedral - 6 min drive

Getting around

  • Stegerwaldsiedlung U-Bahn - 5 min walk
  • Mülheim Auenweg Köln Station - 11 min walk
  • Cologne - Bonn Airport (CGN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Accanto - ‬17 min walk
  • ‪Scampino - ‬14 min walk
  • ‪Restaurant Newton - ‬12 min walk
  • ‪Gaffel Kölschbar - ‬20 min walk

About this property

Centro Hotel Arkadia

Hotel in Cologne, near LANXESS Arena
Centro Hotel Arkadia offers 31 accommodations with hair dryers. Cable television is provided. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 31 guestrooms. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 8 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 14.90 per person

Guest services

  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Deutz-Mühlheimer-Str. 184]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Arkadia Centro Basic
Arkadia Centro Basic Cologne
Arkadia Centro Basic Hotel
Arkadia Centro Basic Hotel Cologne
Centro Hotel Arkadia Hotel
Centro Hotel Arkadia Cologne
Centro Hotel Arkadia Hotel Cologne

Centro Hotel Arkadia Reviews

Reviews

6.6
Rating 10 - Excellent. 38 out of 353 reviews" "
Rating 8 - Good. 136 out of 353 reviews" "
Rating 6 - Okay. 95 out of 353 reviews" "
Rating 4 - Poor. 49 out of 353 reviews" "
Rating 2 - Terrible. 35 out of 353 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Travelled with family
I booked 4 rooms 3 months in advance, then about 2 weeks before starting my travel, the hotel canceled all rooms due to overbooking. They wanted to refund the costs so that I could find another hotel on my own. However, because of the short notice, of course no other similar hotels in the neighborhood were available anymore for a similar price. German law dictates that as soon as the hotel has confirmed the stay, they are bound to provide the stay. Thus, after many emails and threatening to hand over the case to a lawyer, they finally booked 4 rooms in a different hotel. This experience with Centro Hotel Arkadia was very stressful and unsatisfactory.
Stayed 2 nights in Jun 2023

6/10 Okay

Christoph

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Luckily we were all changed to the Ayun hotel down the road which belongs to the same hotel chain. From outside the Arkadia does not look inviting at all!!!
Stayed 3 nights in May 2023

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
First, you do not check-in here. That is hidden in 'special instructions'. So when you get to the property, discover this fact, and walk back to the main hotel, it's more than frustrating. Second, anybody can walk in and wander around the main hotel. The single desk person is often away from the, and even the desk is not clearly marked. I wandered around myself before somebody showed up to help me. Third, you might not get the room, or even the location, that you reserved. Meanwhile, the cold staff have nothing else to say to you. Avoid this property.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little hotel that met our needs. A lovely breakfast gave us a great start to the day.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2020

8/10 Good

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Cong, Rotterdam

Liked: Cleanliness, staff & service
Nice quiet area. Due to corona there aren’t many options for breakfast but it was ok
Stayed 1 night in Aug 2020

10/10 Excellent

Phung, Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, no elevator but it is OK. Breakfast is good.
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room no kettle in room we had to buy one for a cuppa. Bed was comfy and riom was warm. Didnt like the fact breakfast was in a different hotel. Arkadia is not a hotel there is no facilities or reception desk
Stayed 3 nights in Nov 2019

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhine trip
The stay at Hotel Arkadia was very good. Very clean, nice breakfast. Enough free coffee and tea for the thirsty. You don't get that anywhere!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, super small bathroom, no elevator to the second floor
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
If possible avoiding this hotel would not use if I have a choice.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far out, but my fault for not researching more. Staff helpful. Great hotel
Stayed 3 nights in Jul 2019

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Forgettable
Check-in is at a different location than the hotel (5 minute walk). Room was not even 1/2 the size of the room pictured. Noisy from front door and hallway. WiFi did not work, reported to the desk and not fixed. Blood and mucus on the walls.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is 300 meter away from the main hotel! There is no lift: limited parking spaces The rooms are small ( In my room 211 the room is smelly as it is an old building further more the TV wasn’t working there is no phone in the rooms to contact the reception .
Stayed 1 night in Feb 2019

2/10 Terrible

V

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not much positive to say about this hotel. Staff and managers were unaccomodating and cold. If you're allergic to feathers you're out of luck because every single pillow in the hotel is feather so you'll either need to bring your own from home, purchase one or sleep on your clothes (like I had to). The wifi is weak and drops out every 5 seconds, making it near imposssible to use. The only positives about the hotel is the free breakfast, it was warm and I had a roof over my head.
Stayed 4 nights in Dec 2018

2/10 Terrible

Donnie, QATAR

Disliked: Property conditions & facilities, room comfort
Worst place ever stayed in will never ever go there agian and Will recommend NO ONE TO GO there
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Not a happy customer!
Worst hotel i stayed in. Never booking here again. You have to check in on another hotel then come back to this hotel. There are no lifts so you have to carry your luggages up the stairs. Breakfast is not worth mentioning. Location is near industrial area where there are no cafes or restaurants. Not a pleasant stay.
Stayed 3 nights in Sep 2018

6/10 Okay

Roger, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Location was too far away from Cologne sights & no supermarkets or food options near by...however check in staff were friendly & the room was adequate for the price.
Stayed 3 nights in Jul 2018

8/10 Good

David, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018