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Mercure Hotel Severinshof Köln City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Severinshof Köln City

Exterior
Exterior
Privilege, Room, 1 King Bed, Balcony
Daily buffet breakfast (EUR 24 per person)
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Severinstr. 199, Cologne, NW, 50676
  • Chocolate Museum
    10 min walk
  • Hay Market
    11 min walk
  • Old Market
    13 min walk
  • Cologne (CGN-Cologne - Bonn)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

NH Köln Altstadt

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1004)
The price is AU$154
for 1 room
includes taxes & fees
5 Jan - 6 Jan
NH Köln Altstadt

About the area

Cologne

You'll be centrally located in Cologne with a stay at Mercure Hotel Severinshof Köln City, within a 15-minute walk of Wallraf-Richartz Museum and Old Market. .This eco-certified hotel is 1.1 mi (1.8 km) from Cologne Cathedral and 1.1 mi (1.8 km) from City Hall.

What's nearby

  • Chocolate Museum - 10 min walk
  • Old Market - 13 min walk
  • Cologne Cathedral - 19 min walk
  • LANXESS Arena - 4 min drive
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk
  • ‪Klein's Backstube - ‬3 min walk

About this property

Mercure Hotel Severinshof Köln City

Eco-certified Cologne hotel in Old Town Cologne with a 24-hour front desk
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 253 guestrooms featuring LCD televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mercure Hotel Severinshof Köln City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 19 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1001 reviews" "
Rating 8 - Good. 431 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).
Stayed 3 nights in Sep 2024

10/10 Excellent

John, Irvine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, secure parking underneath hotel. Spacious rooms, nice breakfast, good location to explore.
Stayed 1 night in Jul 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Stayed 4 nights in Jul 2024

8/10 Good

Sarah Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well appointed Little walk from downtown but not far
Stayed 1 night in Jul 2024

8/10 Good

Craig Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram station but quiet at evenings
Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge, Guatemala

Stayed 2 nights in Jun 2024

4/10 Poor

Innes

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Heather

Travelled with family
Disliked: Staff & service, amenities
There was no flexibility with my room charges had to check out a day early because of a flight change and they charged me for another day for two rooms that’s not great service.
Stayed 7 nights in Jun 2024

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Wael, leonberg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general nothing to complain about
Stayed 2 nights in May 2024

8/10 Good

Haithem I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Good location
Enjoyed the surrounding street life. Room and service was okay. Could be much better with friendlier engagement and flexibility.
Stayed 3 nights in Apr 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very clean and comfortable. Only downside was housekeeping comes early and knocks and then comes back every ten minutes so if you’re hoping to sleep in forget this hotel…
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Class hotel
1st Class hotel with 1st class staff, the hotel was in a good location, close to shops and attractions, Breakfast was very good and plentiful. Supermarket is close by, aswell as plenty of eating places, Rooms were clean and comfortable with tea & coffee making facilities, there was also a fridge and a safe in the room. I would definatly stay at this hotel again when I return to Cologne
Stayed 5 nights in Mar 2024

8/10 Good

Mehmet Secil

qq
Stayed 1 night in Dec 2023

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, very clean, good breakfast
Stayed 6 nights in Jan 2024

8/10 Good

Stephanie Helen

Stayed 3 nights in Dec 2023

8/10 Good

Mariama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two negative opinions Some people in my party found the bath too high. The safe did not work in my bedroom. The rest are all on the positive side, especially the breakfast, which was outstanding and great staffs
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cologne perfect
This Hotel hits all the marks for me and I am very critical great job keep this up.
Stayed 5 nights in Oct 2023

4/10 Poor

Jason

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The location of this property is very convenient to Koln City Centre and Kind und Jugend However if you are checking in outside standard hours you could spend a great deal of time ringing the "night buzzer" so please be aware The conditions of the rooms were a bit shocking for a Accur hotel to be blunt When we checked in the pillow had actual dirt on it. Its hard to envision how the staff missed it. It was replaced with two throw style pillows which were even filthier. The manager the next morning remedied the situation but one questions how this would happen. The curtains were filthy with black marks and it seems they simply don't do regular maintenance.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Good location but not good service, don’t even provide free water anymore. Breakfast is definitely not worth of 21 EUR.
Stayed 2 nights in Aug 2023

2/10 Terrible

KWAKU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed information from Accor staff about rewarding points. Back-and-forth emails without a clear explanation of why I am not receiving my reward points. Accor has shown its racial discrimination against LGBTQIA . Never knew I will be experiencing racism from such an organisation linked to the upcoming Olympics. Leaking everywhere in the bathroom when you bathed. Funny smile from the bathroom and failing to provide adequate amenities. This hotel is not 3-star but rather 2-star.
Stayed 3 nights in Aug 2023