2/10 Terrible
Lydia Marie
Travelled with family
24 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So as a person who stays in motels a good bit I am not picky at all and as long as the hotel appears clean I am ok. but this place has taken the cake and so I had to leave a review. Firstly they refused to give us two keys and every place we always stay its something we like to have. Secondly the room was filthy, left over clothes in the drawers and the toilet actually had a poop stained which someone half cleaned. The bed appeared comfortable until my husband and I got into it and it was broken and caved in the middle. We were so tired from not sleeping the night before and being up day I did not go complain. We also got back to the hotel room late that night after midnight and we were told the elevator was not working so we had to walk up four flights of stairs. Well I wouldn't complain but my husband has a bad knee so that was fun and I am thinking goodness what would someone do if they were actually handicapped. In the am I complained about the issues we had and was hoping they could accommodate in some way. They told me they couldn't do anything. Save yourself and pass this one up.
Lydia Marie
Stayed 1 night in Aug 2024