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Palm Royale Cairns

4.0 star property

Photo gallery for Palm Royale Cairns

Executive Room, 1 Bedroom | Balcony view
2 outdoor pools, pool loungers
Business centre
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
7-11 Chester Court, Manunda, QLD, 4870
  • Cairns Esplanade
    ‪5 min drive‬
  • Cairns Central Shopping Centre
    ‪6 min drive‬
  • Cairns Marlin Marina
    ‪8 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Triple Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Poolview Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for King Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

King Poolview Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Poolview Room

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Resort Room

Resort Room

Resort Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Cairns

With a stay at Palm Royale Cairns in Cairns (Manunda), you'll be within a 10-minute drive of Cairns Esplanade and Cairns Central Shopping Centre. .This hotel is 3.6 mi (5.8 km) from Reef Fleet Terminal and 3.8 mi (6.2 km) from Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 5 min drive - 4.5 km
  • Cairns Central Shopping Centre - 6 min drive - 4.8 km
  • Cairns Convention Centre - 7 min drive - 5.8 km
  • Reef Fleet Terminal - 7 min drive - 5.9 km
  • Cairns Marlin Marina - 8 min drive - 6.2 km

Getting around

  • Cairns Station - 5 min drive
  • Cairns Intl. Airport (CNS) - 9 min drive

Restaurants

  • ‪Cairns Australian Football League Social Club - ‬18 min walk
  • ‪Kangaroos Rugby League Football Club - ‬3 min drive
  • ‪Raintrees Tavern - ‬3 min walk
  • ‪Manning's Pies - ‬2 min drive
  • ‪Apex Milk Bar - ‬3 min drive

About this property

Palm Royale Cairns

Suburban hotel with 2 outdoor pools and a 24-hour front desk
Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a banquet hall, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 4.00 km.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 4 km
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda

Palm Royale Cairns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 1021 reviews
Rating 8 - Good. 418 out of 1021 reviews
Rating 6 - Okay. 160 out of 1021 reviews
Rating 4 - Poor. 51 out of 1021 reviews
Rating 2 - Terrible. 19 out of 1021 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a very noisy area
Stayed 2 nights in Jan 2025

2/10 Terrible

Joon Soo

Disliked: Staff & service
This review was written because of the series of issues that I have encounteted. I hope this review makes the future visitors rethink about their experiences. The check in was very average. The gentleman was not nice. No smiles or friendly mannerism. I do not judge the accomodation based on if the workers are miserable in their job. The concierge askes me to bring my credit card. Then proceeded to process a payment without my consent or explaination. Only when asked, he told me what he was doing and how much money was being taken out. The facility was ok, below the pay range in terms of quality. The worst part was, at 8:45am (1 hour before my check out), two house keeping ladies proceeded to bang my door. I am pretty loud, and I said I am still in there. They were too distracted talking to each other to hear me yell. If she stopped from there, it would have been fine but no, she opened my door. However, I had the locks in. If she stopped from there, I would have not posted the review. No. She tried to force her way in twice. Then she used her card twice again to undo my door. Only when I yelled several times, she knew she made a mistake. I confronted the two ladies and they admitted their mistake. I was going to say something, to complain, but the reception concierge lady was too busy shelving her cold drinks into the fridge to serve. She just told me to leave my keys and go. Worst experience. Never again.
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just what i wanted a low cost resort style holiday. Its good value and has nice foliage and plants and pools. Otherwise quite low fi. Very few staff but all were lovely. Can get coffee and food nearby. Local area seems quite low socio-economic which contrasts with 'resort' concept but I enjoyed walking to local op shops! Also could hang out by pool after check out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Fiona F, Fort Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly Parking could be better
Stayed 3 nights in Dec 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
King room level 3 good size for 2 people, clean, comfortable bed, appears newly renovated. Balcony overlooking the beautiful pool. Fridge, kettle tea and coffee. No microwave but fine with us. Wifi sometimes slow but managed. Location is 7.6km to Cairns airport and 4.8km to esplanade. Pm staff very helpful and pleasant. Stayed 1 night and back 3 nights. Pleasant stay.
Stayed 3 nights in Dec 2024

8/10 Good

Micquaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and handled any issues
Stayed 1 night in Dec 2024

8/10 Good

MAKELETA

Stayed 1 night in Nov 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Pool
Stayed 1 night in Nov 2024

8/10 Good

Susan, Kirwan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really spacious rooms - parking is the big let down for five stars all round
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you don’t need to be near CBD
Stayed here for an overnighter, before heading out elsewhere. A bit outside the main CBD, but good if that isn’t important. Also close to another shopping centre. Have stayed here a few times now. Inside rooms are nice and quiet, but the ones near the main room can be quite loud of a night.
Stayed 1 night in Nov 2024

6/10 Okay

Riley

Stayed 5 nights in Nov 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily room service in regards to replenishing bathroom needs and coffee facilities. Daily bed making.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, this hotel was a delight. Sure the rooms are little aged and not at all dirty or worn (just out of date). The pool is absolutely stunning and the perfect place to enjoy the warmer weather. There a shopping centre right next door so easy to grab food and the other major centres are close enough to walk as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A toaster would be really helpful no kitchen cloth, cleaning products
Stayed 4 nights in Nov 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Rooms in need of updating. Door to outside didn’t seal properly so a lot of traffic noise throughout the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for value. We had no problems during our stay.
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Cile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

6/10 Okay

shawn

stayed one night
Stayed 1 night in Oct 2024

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic garden and pools, nice and big room, very comfortable bed, renewed bathroom, everyday clean up and new towels
Stayed 4 nights in Oct 2024