With a stay at Cairns Plaza Hotel in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 14 minutes by foot from Cairns Marlin Marina. .This hotel is 0.8 mi (1.2 km) from Cairns Central Shopping Centre and 1.1 mi (1.8 km) from Reef Fleet Terminal.
What's nearby
Cairns Esplanade - 1 min walk
Esplanade Lagoon - 13 min walk
Cairns Marlin Marina - 14 min walk
Cairns Central Shopping Centre - 15 min walk
Reef Fleet Terminal - 17 min walk
Getting around
Cairns Station - 20 min walk
Cairns Intl. Airport (CNS) - 7 min drive
Restaurants
Muddy's Cafe - 1 min walk
La Pizza Trattoria - 8 min walk
Dundee’s at the Cairns Aquarium - 5 min walk
Atrium - 5 min walk
Gelocchio - 8 min walk
About this property
Cairns Plaza Hotel
Hotel with free parking, steps from Cairns Esplanade
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.
Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Things to do
Outdoor pool
Family friendly
Cots/infant beds (surcharge)
Laundry facilities
Outdoor pool
Fridge
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Cots/infant beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Fridge
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 16.0 per stay
Rollaway bed fee: AUD 42.0 per stay
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns
Cairns Plaza Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 640 out of 1000 reviews
10 - Excellent
640
Rating 8 - Good. 304 out of 1000 reviews
8 - Good
304
Rating 6 - Okay. 39 out of 1000 reviews
6 - Okay
39
Rating 4 - Poor. 12 out of 1000 reviews
4 - Poor
12
Rating 2 - Terrible. 5 out of 1000 reviews
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
James
20 Dec 2024
James
Stayed 2 nights in Nov 2024
8/10 Good
Anisa
Travelled with family and small children
11 Nov 2024
Liked: Staff & service
We had a good experience overall .
The facilities are basic the reception staff is amazing .
The cleanliness is average ,
I don’t know what happened 1 day but the cleaner didn’t clean the room properly .
We left in the morning and When we came back in the evening the toilet stinks wee and poo.
The floor was wiped only with tissues some pieces were left on the floor .
I spoken to the receptionist she came checked and the next day our room was spotless
Fantastic accomodation -well situated , very clean , spacious , easy to walk everywhere. I had room with ocean views with large opening sliding doors allowing me to sit out on my verandah for breakfast and dinner/ glass of wine at night. It also meant I could have doors open for fresh air or close for the very effective air conditioning. Staff were great .
We enjoy our stay very much, excellent staffs , kind , accommodating and hotel location is great with parking . Wish we had book more days here :)
We accidentally left clothes in our room staff were so nice , before we called they already tried to reach out and collected for us .
Thank you so much , we will be back for sure :)
Very warm welcome by young girl on reception, information ideal...well provided, decorated rooms overlooking the sea.parking easy, lovely little pool(saltwater).fantastic 4 night stay... thank you
A very comfortable place to stay right on the wate
Our first choice for accommodation in Cairns. Ideal location on the esplanade but away from the noise. We book a room that faces the ocean to enjoy the view. Rooms are large and comfortable. A kettle, some dishes and cutlery is provided. Tea, coffee and cookies too. There is a small fridge and a sink as well. You can’t cook a meal but you can certainly enjoy at takeout meal on a plate with a real fork. Staff is very helpful and friendly.
Our stay would have been perfect if it wasn’t for the young lady who checked us out our last day. She needs some friendly customer relations training for sure. All the other staff we interacted with was excellent. Saying goodbye to Cairns was difficult & last contact with a person of her sorts was a bummer to top it off.
Staff is really helpful, 24/7. The facilities are safe and right off the esplanade. I only needed a night to rest over on my travels. This place is awesome for short out long stays.
Robbyn
Stayed 1 night in Oct 2024
6/10 Okay
JOHN, Nutley
26 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
Would remove Sharon or however you spell her name from the front desk. Very condescending and sarcastic and made faces and rolled eyes and even heard her talking negatively about guests.