Cairns Plaza Hotel

3.5 star property

Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View
Suite, 1 King Bed, Ocean View | View from room
Outdoor pool, pool loungers
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
145 The Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Muddy's Playground
    ‪1 min walk‬
  • St Monica's Cathedral
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Standard Room

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Cairns

With a stay at Cairns Plaza Hotel in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 14 minutes by foot from Cairns Marlin Marina. .This hotel is 0.8 mi (1.2 km) from Cairns Central Shopping Centre and 1.1 mi (1.8 km) from Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 1 min walk
  • Esplanade Lagoon - 13 min walk
  • Cairns Marlin Marina - 14 min walk
  • Cairns Central Shopping Centre - 15 min walk
  • Reef Fleet Terminal - 17 min walk

Getting around

  • Cairns Station - 20 min walk
  • Cairns Intl. Airport (CNS) - 7 min drive

Restaurants

  • ‪Muddy's Cafe - ‬1 min walk
  • ‪La Pizza Trattoria - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬5 min walk
  • ‪Atrium - ‬5 min walk
  • ‪Gelocchio - ‬8 min walk

About this property

Cairns Plaza Hotel

Hotel with free parking, steps from Cairns Esplanade
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 2 nights in Nov 2024

8/10 Good

Anisa

Travelled with family and small children
Liked: Staff & service
We had a good experience overall . The facilities are basic the reception staff is amazing . The cleanliness is average , I don’t know what happened 1 day but the cleaner didn’t clean the room properly . We left in the morning and When we came back in the evening the toilet stinks wee and poo. The floor was wiped only with tissues some pieces were left on the floor . I spoken to the receptionist she came checked and the next day our room was spotless
Stayed 1 night in Nov 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gaia, from the hotel staff, was amazing!
Stayed 4 nights in Nov 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were very helpful in booking our desired activities
Stayed 5 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic accomodation -well situated , very clean , spacious , easy to walk everywhere. I had room with ocean views with large opening sliding doors allowing me to sit out on my verandah for breakfast and dinner/ glass of wine at night. It also meant I could have doors open for fresh air or close for the very effective air conditioning. Staff were great .
Stayed 4 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We enjoy walking so being away from the main area was really nice yet still close enough to get around easily.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Lovely position and definitely visit Buddy's nearby. The staff were very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Boyce

Stayed 1 night in Oct 2024

10/10 Excellent

Juoyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great staff
We enjoy our stay very much, excellent staffs , kind , accommodating and hotel location is great with parking . Wish we had book more days here :) We accidentally left clothes in our room staff were so nice , before we called they already tried to reach out and collected for us . Thank you so much , we will be back for sure :)
Stayed 1 night in Nov 2024

8/10 Good

Vicky Liu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome by young girl on reception, information ideal...well provided, decorated rooms overlooking the sea.parking easy, lovely little pool(saltwater).fantastic 4 night stay... thank you
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff. Large rooms, very clean. Great experience.
Stayed 2 nights in Nov 2024

8/10 Good

Lyndel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was a lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
As expected, spacious very nice ocean view
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Hao

Travelled with family
Liked: Amenities
Good and we will come back again
Stayed 3 nights in Oct 2024

4/10 Poor

Alister

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 4 nights in Jul 2024

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking and kind staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable place to stay right on the wate
Our first choice for accommodation in Cairns. Ideal location on the esplanade but away from the noise. We book a room that faces the ocean to enjoy the view. Rooms are large and comfortable. A kettle, some dishes and cutlery is provided. Tea, coffee and cookies too. There is a small fridge and a sink as well. You can’t cook a meal but you can certainly enjoy at takeout meal on a plate with a real fork. Staff is very helpful and friendly.
Stayed 7 nights in Oct 2024

8/10 Good

Guyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay would have been perfect if it wasn’t for the young lady who checked us out our last day. She needs some friendly customer relations training for sure. All the other staff we interacted with was excellent. Saying goodbye to Cairns was difficult & last contact with a person of her sorts was a bummer to top it off.
Stayed 6 nights in Oct 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough storage space. Good free to use car park.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robbyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really helpful, 24/7. The facilities are safe and right off the esplanade. I only needed a night to rest over on my travels. This place is awesome for short out long stays.
Stayed 1 night in Oct 2024

6/10 Okay

JOHN, Nutley

Liked: Cleanliness
Disliked: Staff & service
Would remove Sharon or however you spell her name from the front desk. Very condescending and sarcastic and made faces and rolled eyes and even heard her talking negatively about guests.
Stayed 3 nights in Oct 2024