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Cairns Harbourside Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Outdoor spa tub
Terrace/patio
View from property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    4 min walk
  • Cairns Esplanade Charles Street Parkland
    4 min walk
  • Cairns Base Hospital
    8 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Room

Cairns Plaza Hotel

Pool
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is AU$208
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Cairns Plaza Hotel

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Aquarium - 2 min drive - 1.6 km
  • Cairns Night Markets - 3 min drive - 1.9 km
  • Cairns Convention Centre - 4 min drive - 3.0 km
  • Cairns Marlin Marina - 5 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront Cairns hotel in Cairns North with free parking
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2551 square feet (237 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool

Family friendly

  • Changing table
  • Children's games
  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (2551 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 108-cm LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sharlene mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Loved our stay at Harbourside, short walk to everything (Muddys Park, The Lagoon, Night Markets, Woolworths, Casino, The Marina and Various kids Play Parks. Lovely friendly helpful staff, amazing variety with the hot & cold buffet breakfast, spectacular views day or night from our balcony looking out over the bay and park all the way down to the city and over the pool and restaurant below. Would definitely recommend and love to stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jim

Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal family hotel. Amazing pool with view, right off the beach, can walk to everything. Would reccommend. No complaints, b'fast is great, good value, would come again. Had excellent rollaway bed for my third kid in the room. Loved our stay, great value, cute style.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredible and all the staff was friendly and attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot-on, it was great to be out of the centre of Cairns and the staff were Amazingly hospitable
Stayed 3 nights in Aug 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property, very welcoming and helpful staff. Great facilities, comfy beds and excellent breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Dennis Wilfred

Travelled with partner
Liked: Cleanliness, staff & service
The major plus for the Harbourside was the performance of the staff, from the Manager to the reception plus bar staff and others. Everyone was attentive and nothing was too much trouble. Our room was tired and needs updating cracks in the sink and bath was not a good look My major complaint would be the quality of the WiFi very poor and inconsistent. Hotel should not advertise free WiFi but they cover themselves in the welcome leaflet where they say if you want high speed WiFi you should purchase your own.
Stayed 7 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly comfortable beds. All staff super friendly and efficient. Clean, very comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views Quiet and relaxing Very happy and attentive staff We enjoyed the breakfast We enjoyed the pool and surrounding area Meals in the dining room were excellent Shuttle service was good also Would highly recommend your hotel and would stay there again ourselves.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, staff friendly and helpful. Meals good, pool so refreshing.
Stayed 8 nights in Aug 2024

10/10 Excellent

Warren

Travelled with partner
Amazing helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel very welcome by the staff. We stayed for 6 days and enjoyed all the time we were there. The view was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Housheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay!
We had a lovely stay. The hotel is in a perfect spot. Would definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay! Staff were all incredibly friendly and helpful, rooms clean and comfortable pillows are amazing! Breakfast was lovely! Very central to town but not too close to all the night hustle and bustle on the Saturday night perfect location
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked two rooms, but due to a flight, we had to do a late check in. The receptionist was very friendly and everything was good. But moment later, my friend messaged me that her room was not made. She reached out to the receptionist, who had the best effort to look for sheets and made the bed for her. Unfortunately, no pillow cases were provided. Room has a dated smell both rooms My friend was offered a free breakfast as a compensation. Little did she know that the free breakfast was specified to a particular date. Talk about it later paragraph. The next day we had a whole day of activity in the sea which required us to leave the hotel at 6:30am and returned to our room for a quick shower before dinner. We were both not happy with the shower. The hot water would stopped for a while and run again. Everytime it stopped, there's a loud clung sound. So I was taking a cold water shower essentially. I went to complained at the receptionist but they can do so little, as that's the last night in staying. my frd told me that she also had the same issue. We were both very unimpressed with this hotel. My friend went you claim her free breakfast since our second day is free, but she found out that the free breakfast is only for the day before. She was not informed about it. And on a second thought... why would anyone want to put a date restriction on a win back compensation. I don't understand. So no bkf. We checked out the day after. Very unhappy with our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport but long walk to city and harbour area..Air conditioning was very cold and unable to be controlled by us. Also suggest extra blankets should be stored in the room as other hotels do.
Stayed 1 night in Aug 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, easy parking, happy hour 5-6pm
Stayed 1 night in Aug 2024

10/10 Excellent

Anil

Travelled with family
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities
Good overall experience
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, rooms are older but very clean and tidy for their age. Facilities were fantastic.
Stayed 7 nights in Aug 2024