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Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

View from property
Breakfast area
View from property
Wine bar, ocean views, open daily
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Reception

Pacific Hotel Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1007)
The price is AU$279
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Pacific Hotel Cairns

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Base Hospital - 8 min walk - 0.8 km
  • Cairns Night Markets - 3 min drive - 1.9 km
  • Cairns Convention Centre - 4 min drive - 3.0 km
  • Cairns Marlin Marina - 5 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour front desk and an outdoor pool
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2551 square feet (237 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1012 reviews
Rating 8 - Good. 331 out of 1012 reviews
Rating 6 - Okay. 94 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 18 out of 1012 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mehran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel were very friendly. The room was quite large with a beautiful ocean view.
Stayed 4 nights in Mar 2025

6/10 Okay

Akil

Liked: Staff & service, property conditions & facilities
The staff were lovely, but the rooms are dated and need renovation. Carpets don't do well in Tropical North Queensland, tend to retain smells no matter how hard to clean it... But the staff were really great.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger than i expected..
Stayed 1 night in Dec 2024

2/10 Terrible

Rose

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite. Room very clean with safe and fridge.
Stayed 4 nights in Jan 2025

6/10 Okay

Nagarjun

Liked: Room comfort
Decent hotel-2km from strip.
Decent hotel. About 2 km from main tourist strip. Could hear neighbors occasionally which was annoying. Had a good happy hour. Good pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rose

Stayed 1 night in Dec 2024

8/10 Good

BIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cleaned daily, which is a positive aspect. However, the bins are too small, and the fridge does not consistently maintain its temperature. Overall, the service was well done, and the daily cleanliness measures ensured a spotless room whenever we returned from our activities. On the downside, the Wi-Fi connection is very slow, and we requested a refill of tea bags twice but never received them.
Stayed 5 nights in Dec 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajkumar

Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous balcony views. Convenient location to be able to walk to food and entertainment but not so loud as to be noisy.
Stayed 1 night in Jan 2025

8/10 Good

Dinesh

Travelled with family
Was good. OverAll good experience. Staff was little rude at the lobby but otherwise a great experience.
Stayed 4 nights in Dec 2024

8/10 Good

Annie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Dated and basic but fairly clean
Reasonably clean and conveniently located for getting to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The restaurant had a very less food options for vegetarians. The only thing available is Pizza. They should add a few more options.
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on a 38 degree C day and the room AC was not cooling the room at all. The promised Wi-Fi was down both in room and in lobby, and the room phone was full of static and the speaker was buzzing intermittently in the room. We made other arrangements and left within 90 minutes. Never again.
Stayed 4 nights in Dec 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alfina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and decor gave it a relaxing vibe.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine, Newberg

Liked: Staff & service, property conditions & facilities
The view
Stayed 3 nights in Dec 2024

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a night before hitting the road to Cape Tribulation. We had a great stroll along the esplanade before hitting the open road in the morning. Our room was spotless and had plenty of space.
Stayed 1 night in Dec 2024