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Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

View from property
Breakfast area
Wine bar, ocean views, open daily
View from property
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Esplanade Charles Street Parkland
    ‪4 min walk‬
  • Cairns Base Hospital
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Reception

Pacific Hotel Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1009)
The price is AU$249
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Pacific Hotel Cairns

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Aquarium - 2 min drive - 1.6 km
  • Cairns Night Markets - 3 min drive - 1.9 km
  • Cairns Convention Centre - 4 min drive - 3.0 km
  • Cairns Marlin Marina - 5 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour front desk and an outdoor pool
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2551 square feet (237 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool

Family friendly

  • Changing table
  • Children's games
  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (2551 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 108-cm LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1011 reviews
Rating 8 - Good. 327 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Akil

Liked: Staff & service, property conditions & facilities
The staff were lovely, but the rooms are dated and need renovation. Carpets don't do well in Tropical North Queensland, tend to retain smells no matter how hard to clean it... But the staff were really great.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice foreshore walk to town centre that takes 20 minutes
Stayed 6 nights in Nov 2024

8/10 Good

Jonalyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Just need to improve the room and facility
Stayed 1 night in Nov 2024

10/10 Excellent

Sandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. Lovely hotel, excellent, friendly staff, lovely facilities & awesome buffet breakfast. Beautiful sea views from the right rooms!
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph G

Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived our air conditioner in our room wasn’t working they immediately upgraded our room to the newer building. Perfect spot for walking around time and beautiful view of the ocean. Breakfast buffet was good but above all staff was incredibly friendly and always helping
Stayed 6 nights in Nov 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Only booked for one night but good value, shall book again when next in Cairns
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and went above and beyond to accommodate all my requests. 10/10 would recommend and would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuliia

Stayed 1 night in Nov 2024

10/10 Excellent

Larence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Taya

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I want to stealthe bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Nov 2024

8/10 Good

Damien John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again. Excellent service and lovely room.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and affordable.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, fantastic breakfast and beautiful garden.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alphonse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean and cool
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024