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Novotel Cairns Oasis Resort

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Balcony view
In-room safe, individually decorated, individually furnished
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    1 min walk
  • Cairns Esplanade
    4 min walk
  • Cairns Performing Arts Centre
    6 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    12 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

  • 25.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is AU$200
for 1 night
includes taxes & fees
9 Jan - 10 Jan
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About the area

Cairns

Novotel Cairns Oasis Resort is centrally located in Cairns, a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Cairns Night Markets. .This family-friendly hotel is 0.4 mi (0.7 km) from Cairns Central Shopping Centre and 1 mi (1.6 km) from Cairns Convention Centre.

What's nearby

  • Cairns Aquarium - 1 min walk
  • Cairns Esplanade - 4 min walk
  • Cairns Night Markets - 6 min walk
  • Cairns Central Shopping Centre - 8 min walk
  • Cairns Convention Centre - 15 min walk

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Luxury Cairns hotel in Cairns Central Business District with a fitness center
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 314 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Moku, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cairns? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 37 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Scooter/moped hire

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1938 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 583 reviews" "
Rating 8 - Good. 183 out of 583 reviews" "
Rating 6 - Okay. 51 out of 583 reviews" "
Rating 4 - Poor. 20 out of 583 reviews" "
Rating 2 - Terrible. 6 out of 583 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful oasis and lots of activities for kids!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as it met our travel needs.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Stayed 4 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Stayed 2 nights in Sep 2024

8/10 Good

Garry

Travelled with partner
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vesna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Stayed 4 nights in Sep 2024

6/10 Okay

Geshita

Travelled with family and small children
It was a good hotel to stay. Kids friendly. The breakfast buffet was a big disappointment as the food lack taste and there was no many variety. It's the same food everyday and not value for money. Overall some staffs are friendly and helpful. The room gets cleaned everyday but it's not a very good job. We enjoyed our stay and it was close to the city centre and lagoon.
Stayed 5 nights in Sep 2024

8/10 Good

Amylee

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms need an upgrade, pool area is great
Stayed 5 nights in Sep 2024

8/10 Good

Yvana

Liked: Cleanliness
Enjoyed the stay close to all facilities and transport
Stayed 7 nights in Aug 2024

10/10 Excellent

Emilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Convenient location.
Stayed 4 nights in Aug 2024

10/10 Excellent

David B, Lindfield

Travelled with partner
Great breakfasts and pool area. Close to the town, but away a bit for some quiet. Staff were friendly. A great place to stay.
Stayed 7 nights in Aug 2024

6/10 Okay

Daphne

Travelled with partner
Liked: Cleanliness, amenities
Checking in was made easy the receptionist was very pleasant and efficient. We ordered some cocktails and a snack at the Bar closest to the pool, the drinks were very nice but we felt the waitress was quite rude when without acknowledgement she slammed (and I mean slammed the food down) like we were an inconvenience. Thinking this was a one off, the following day while my husband swam I went to ask to see the wine list at the same bar and asked to purchase a bottle for my husband and I to enjoy beside the pool when he got out. The bartender said we do not have that wine here, you will have to purchase it from the other bar once it opens (why advertise it then?). Also the pool is cold even on hot days is that normal??? The housekeeping staff for our room were amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nenad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and service. Location excellent and pool unreal!
Stayed 3 nights in Aug 2024

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Good for family stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location within walking distance of everything within Cairns CBD. The beach pool is fantastic for the kids. Staff are very friendly and helpful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nathan Jonh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Wa Eva NG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 adults and 2 kids book a pool side view 2 double bed room. Convenient location, room clean up and change towel everyday, nice staff, just a bit small and not enough towel rack in the bathroom for people of 4. Enjoy two meals at pool side for lunch, food taste good.
Stayed 4 nights in Aug 2024

10/10 Excellent

JUDITH ANNE

Travelled with group
Liked: Property conditions & facilities
Quiet clean convenient
Stayed 4 nights in Aug 2024

6/10 Okay

Keith

Travelled with group
Disliked: Cleanliness
There was no staff follow through when we had an issue. Room was a trip hazard. You needed to step up to get in and the bathroom had the same. Room was tired and out dated. No covers on bed
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay at a Novotel again
Stayed 7 nights in Aug 2024

10/10 Excellent

Kosta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned, very friendly staff, nice sized room with a balcony, beautiful pool and surroundings, good value for money
Stayed 10 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024