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Extended Stay America Suites Columbus Polaris

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    6 min walk
  • Polaris Fashion Place
    9 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn & Suites North/Polaris

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (869)
The price is AU$135
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Quality Inn & Suites North/Polaris

About the area

Columbus

With a stay at Extended Stay America Suites Columbus Polaris in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Easton Town Center. .This hotel is 13.2 mi (21.2 km) from Greater Columbus Convention Center and 8.8 mi (14.2 km) from Columbus Zoo and Aquarium.

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 9 min walk
  • Topgolf - 3 min drive
  • Easton Town Center - 11 min drive
  • Columbus Zoo and Aquarium - 17 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Twin Peaks - ‬3 min walk
  • ‪Brio Italian Grille - ‬11 min walk

About this property

Extended Stay America Suites Columbus Polaris

Suburban Columbus hotel in Polaris with free breakfast
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 124 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 139 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Amenities
This was my first experience with an Extended Stay property. My check in was pleasant enough. I think the property maintenance was somewhat less than ideal. The floor around the elevator and inside was kind of sticky. There was a wall torn out and exposed insulation and framing. It looked like it was in that condition for awhile. Limited number of luggage trollies available. Did not see any vending machines or ice dispensers. The room was ok for the one night stay but I don't think I would want to stay longer. The room is a suite with a cooktop, a microwave and refrigerator but not much else. No coffee maker in the room and no coffee available in the lobby after the morning grab and go breakfast. The air conditioning unit was noisy but all wall units are that way. However, the refrigerator was louder than the A/C unit. My stay was fine for an overnight. At least it was affordable but nothing stands out as exceptional.
Stayed 1 night in Sep 2024

4/10 Poor

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A lot of deferred maintenance.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great experience. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and I had everything I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Henrietta

Liked: Amenities
The property was very clean, Ronni was phenomenal, I love the apartment feel. Atmosphere very pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Stayed 4 nights in Aug 2024

8/10 Good

Rick

Stayed 1 night in Aug 2024

10/10 Excellent

Gopinath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this property
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty; noisy, broken furniture and overall felt like I was in section 8 housing.
Stayed 1 night in Aug 2024

2/10 Terrible

Cindy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great, lots of great eating options...cleanliness of room not so good... pubic hair, urine splatter, at toilet, bug in bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean. Staff very freindly. Bed comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Dave

Stayed 1 night in Aug 2024

8/10 Good

Patricia A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was missing bars in shower
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
What happened?
Staff was great but… one of the sinks didn’t drain, the floor in the kitchen was sticky and all the garbages around the hotel were overflowing. This was not the case when I stayed there less than a month earlier… what happened?
Stayed 1 night in Aug 2024

2/10 Terrible

Baodan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever for the second time in three weeks. The only reason I rate it a “0” is because negative numbers aren’t an option. First week it was no pots and pans for four days and this second week my reservation was abruptly cancelled by the front desk clerk because the reservation was in my name and my wife was unable to check in because I wasn’t physically there. Two weeks ago, the identical setup was perfectly acceptable for checkin even with no pots and pans for four days in an extended stay room. Do yourself a favor and stay home or sleep in your vehicle if this place is the only option with a room available for the night.
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Breakfast” never showed up one day.
Stayed 3 nights in Jul 2024

4/10 Poor

Melissa

Stayed 1 night in Jul 2024

4/10 Poor

Harley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't trust the other bad reviews and should of
I am definitely not one to ever leave a bad review, but this wasn't a good experience at all. The tub didn't drain, room smelled very musty, the only thing they had for breakfast was coffee and a granola bar (literally nothing else there), it took about 15 minutes just to check out because there was no one at the front desk. Lady finally came to the desk and said sorry she was busy cleaning a room, which is fine but why is the front desk lady having to leave to clean a room?? It was a last minute booking so it is what it is, but when you spend hard earned money on something a person expects to get what they paid for. I had stayed just an hour away the night before in another hotel for the exact same price and it was A+ compared to this.
Stayed 1 night in Jul 2024

6/10 Okay

Bryce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good. Walking distance for food was nice. Parking was good. Only thing we didn't see is the pool.
Stayed 2 nights in Jul 2024

6/10 Okay

Larry

Liked: Cleanliness
Stayed 9 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2024