Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Japanese garden
Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    12 min walk
  • Crystal Lake Park
    6 min drive
  • Algonquin Historic Village Hall
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 21.0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Crystal Lake

When you stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel in Crystal Lake, you'll be in the business district, within a 5-minute drive of Three Oaks Recreation Area and Crystal Court Shopping Center. .This hotel is 2.2 mi (3.5 km) from Revolution Patient Portal and 2.4 mi (3.9 km) from North Wall Rock Climbing.

What's nearby

  • Three Oaks Recreation Area - 12 min walk
  • Crystal Lake Park - 6 min drive
  • Algonquin Historic Village Hall - 6 min drive
  • Northwestern Medicine Huntley Hospital - 14 min drive
  • Volo Auto Museum - 20 min drive

Getting around

  • Crystal Lake Pingree Road Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪Portillo's - ‬20 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Hotel in Crystal Lake with a fitness center and a 24-hour business center
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Three Oaks Lodge, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Crystal Lake? This hotel has 21869 square feet (2032 square meters) of space consisting of conference space and 21 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Three Oaks Lodge - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 16.99 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21869 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 978 reviews" "
Rating 8 - Good. 282 out of 978 reviews" "
Rating 6 - Okay. 125 out of 978 reviews" "
Rating 4 - Poor. 75 out of 978 reviews" "
Rating 2 - Terrible. 67 out of 978 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was remodeled after my last stay a few years ago. Great job on the addition and remodel
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, Madison

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were comfortable, the rooms were clean and well stocked.
Stayed 2 nights in Sep 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although not the room I booked, we had a good stay.
Stayed 1 night in Sep 2024

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel clean rooms conveniently located
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Jefferson City

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious, bedding was comfortable. Restaurant and bar on property was a plus!
Stayed 1 night in Sep 2024

6/10 Okay

Audry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was okay and the location was close to where we needed to be. The room was clean. The front desk staff at check in was friendly, but when I went to check out there was an extra charge on my card on top of the hold for incidentals. When I asked the front desk attendant he gave me a run around of answers then continued to tell me that “it’s not that big of a deal, well it might be to you”. I have never been treated this way by someone in customer service and was quite insulted by this man’s comment. It turns out that after I booked the room on Expedia back in July, the hotels room price increased and the hotel charged me the difference. The man at the front desk could not tell me this and I had to contact Expedia. I was told by the very helpful man at Expedia that what the hotel did was illegal and that they would refund my money. Now I have to wait 3-5 business days to see if they follow through.
Stayed 1 night in Sep 2024

8/10 Good

ferdinand

Liked: Property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Frances Lois

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Sultana, harvard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

phillip

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

LEARE

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rhona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vila

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, mostly well maintained facility with helpful associates. There was some peeling wallpaper and an errant mitten in our room but otherwise was a wonderful stay. Would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
They don’t have complimentary breakfast! ☹️
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quiet. Good staff, easy check-in. Auto show weekend, convenient for the participants.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Plenty of option. The room very comfortable. Was a short stay but wish I’d stay longer. Next time
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable
Stayed 2 nights in Jul 2024