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El personal es súper amable. Reservamos 2 horas antes de llegar al destino e inmediatamente nos enviaron WhatsApp para coordinarnos para el check in. Durante esas 2 horas previas a nuestra llegada nos estuvieron asistiendo con preguntas que teníamos sobre horarios y lugares para visitar esa misma tarde. Al llegar, el check in fue muy fácil. Nos encantó que tiene estacionamiento interno, lo que nos hizo sentir que el auto estría seguro. Decidimos ir a caminar al centro histórico para cenar fuera e hicimos 25 minutos caminando. Valladolid es un lugar muy seguro. Debo mencionar que tiene una alberca subterránea de agua caliente a la que puedes entrar a cualquier hora. Las habitaciones son muy amplias.

This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up.

Beautiful Property! Was spacious and in the area close to town. Great breakfast.

It is a beautiful property with an old-world feel to the rooms and the grounds. Easy walking distance to the ADO bus terminal, central plaza, and great restaurants (go for the Tamales @La Palapita, Burrito Amor). For breakfast we opted for the bakery (Tartalette) a few doors down, it was AMAZING! A great place to stay for couples, families or singles.

Easy parking, close to city square, very nice staff, great food, clean and safe.

The host was incredibly knowledgeable about the area and quick to answer any questions we had regarding our stay. Allan was an excellent steward into the Mayan village his home is situated on. It is a little adventurous compared to other stays. The middle floor of the home, meant for a couple to stay, is gorgeous with the owner's unique tiling on the floor of the bedroom. If you want a peek into the Mayan culture, this is an amazing opportunity.