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The Chedi Andermatt

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chedi Andermatt

Exterior
Couples treatment room(s), sauna, steam room
Interior entrance
Premium bedding, down duvets, pillow-top beds, free minibar items
Suite (Gemsstock)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Gotthardstrasse 4, Andermatt, UR, 6490
  • Gütsch
    1 min walk
  • Passstraße Slope
    1 min walk
  • Basecamp Andermatt
    3 min walk

Similar properties

Front of property

THE BASE

Kitchen
Pet-friendly
Parking included
Free WiFi
5.0 out of 5, Exceptional, (17)
The price is AU$1,039
for 1 night
includes taxes & fees
6 Jan - 7 Jan
THE BASE

About the area

Andermatt

A stay at The Chedi Andermatt places you in the heart of Andermatt, steps from Gütsch and Passstraße Slope. .This family-friendly hotel is 0.1 mi (0.2 km) from Basecamp Andermatt and 0.2 mi (0.4 km) from Naetschen Ski Lift.

What's nearby

  • Basecamp Andermatt - 3 min walk
  • Naetschen Ski Lift - 6 min walk
  • Gemsstock Cable Car - 10 min walk
  • Devil's Bridge - 16 min walk
  • Gurschen-Gemsstock Ski Lift - 3 min drive

Getting around

  • Andermatt Station - 1 min walk
  • Zurich Airport (ZRH) - 102 min drive

Restaurants

  • ‪Sports BAR - ‬4 min walk
  • ‪Biselli - ‬8 min walk
  • ‪Spun Restaurant - ‬7 min walk
  • ‪The Restaurant at The Chedi - ‬2 min walk
  • ‪The Club House - ‬16 min walk

About this property

The Chedi Andermatt

Family ski hotel with 3 spa tubs
The Chedi Andermatt offers 123 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 10 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 123 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 spa tubs. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge.
Guests are offered a complimentary buffet breakfast each morning.
The Chedi Andermatt has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (CHF 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 hot tubs
  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 25 2025 to May 2 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 55 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 240.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: CHF 1020.00 per vehicle (roundtrip, maximum occupancy 2)
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Andermatt Chedi
Chedi
Chedi Andermatt
Chedi Hotel
Chedi Hotel Andermatt
Chedi Andermatt Hotel
The Chedi Andermatt Hotel
The Chedi Andermatt Andermatt
The Chedi Andermatt Hotel Andermatt

The Chedi Andermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 205 out of 249 reviews" "
Rating 8 - Good. 30 out of 249 reviews" "
Rating 6 - Okay. 9 out of 249 reviews" "
Rating 4 - Poor. 2 out of 249 reviews" "
Rating 2 - Terrible. 3 out of 249 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class resort. Will be returning. Only complaint is the change to an Omakase only menu for The Japanese Restaurant, and the room above the underground parking was quite noisy with cars and bikes. There were plenty of vacant rooms, it would have been nice to stay on a quieter side.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a luxurious, friendly and well equipped hotel. We couldn’t recommend it more highly - from the moment we arrived to check in we knew we had made the right decision. The place is the height of luxury, our suite was simply superb and the dining experience, spa and treatments and staff were absolutely wonderful. Fully recommend to anyone looking for a luxury break
Stayed 2 nights in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Switzerland
Every detail in this hotel is meticulous and beautiful. The room is very spacious and relaxing. The spa looks a little bit like a Japanese temple. In general the hotel design is heavily influenced by Japanese culture which I find to be gorgeous. The service is also impeccable. We are vegan and the staff helped us find many wonderful options for us to eat. They even made me a vegan cake for my birthday. The surrounding of the hotel had many beautiful places to explore. I highly recommend the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my family and I. The staff were very friend and paid attention to all details. The hotel room was very pretty and cozy. Lot’s of excellent amenities to choose from. We will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Chedi
Excellent location for summer or winter vacation. Well organised accommodation, plenty of room and facilities second to none. Staff very helpful and approachable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Be Back!
Everything was amazing ! From check in to check out , and everything inbetween was perfect for us. The spa was lovely , the food was amazing
Stayed 1 night in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10! 10! 10!
Everything was perfect! Wonderful Staff. Perfect ambience & beautifully styled, treat yourself!
Stayed 1 night in Apr 2024

10/10 Excellent

Rhona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been going to the chedi in andermatt since 2018 and it’s always been one of our favourite holiday hotels. Great service and great property. You pay for what you get here. You pay a lot and get a lot :)
Stayed 7 nights in Feb 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Very disappointed that very few advertised items - like fireplace, tea and coffee and tv and stereo never worked during during our stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Mai

Stayed 1 night in Jan 2024

10/10 Excellent

Ma Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar hotel perfect for winter holiday
Our stay was a dream, a top-notch place for winter holidays. The hotel is stellar in design, service and food.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Immaculately maintained with food, staff, and services that exceed all expectations.
Stayed 3 nights in Dec 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chedi is beautiful. Loved their pools, walkable to everything in town, and easy hikes. We got stuck in the rain one night and the hotel sent a car to pick us up which was so nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Just such a great experience, the moment we were greeted for check in, the most smoothest check in with got towels to wash your hands, chocolate, and tea. Just wow! Thank you and your team. Well done!
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever! Worth every cent!
Stayed 2 nights in Mar 2023

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent hotel
The hotel staff were great, the hotel is beautiful and located at the best location. Can’t wait to come back
Stayed 3 nights in Jan 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic

10/10 Excellent

Marc

Stayed 1 night in Aug 2022

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I ever been! Best service!!! Enjoyed every sec in this hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fantastic. Luxury,quality,practical in all aspects
Stayed 1 night in Feb 2022