I had high hopes after reading so many reviews about this place. Let's start with the fact that the taxi cab couldn't find the place.... None of the cab drivers I asked to take me here knew where it was!! The place was ALWAYS closed, like bolted and chained no one answering door when I got there, even in middle of the day!!!. The first night I got there I thought the place had been SHUT DOWN because it was seemingly boarded up with chained iron gate in front of doors. Definitely not a welcoming feeling. The staff was nice but never present. When I had to leave to go to airport I called out for someone to come to collect key etc, no one came so I finally just left key on desk and unlocked door to let myself out. I wasn't going to miss my plane looking for someone to unlock front door for me!!! My first night there, the wifi worked in the room. the 2d night, nothing. I told the young daughters (family lives on first floor there and use the "lobby" as TV living room watching loud tv til late at night, which with thin walls kinda sucks). They said they were having wifi issues and couldn't do anything. Breakfast was ok, basic. It's also VERY far from main plaza, which is inconvenient mostly because it's $2 every time you go there, and $2 when you go back (which adds up and eats up at your day, especially since you have to hunt down a cab on a non high traffic street in a not so great neighborhood).No outlets in room! had to plug ph in 1 outlet in bathroom.