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Homewood Suites by Hilton North Dallas-Plano

3.0 star property

Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Free daily on-the-go breakfast
Property amenity
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
4705 Old Shepard Pl, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Legacy West
    ‪8 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪30 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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Property amenity

Staybridge Suites Plano - Richardson Area by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (749)
The price is AU$226
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Staybridge Suites Plano - Richardson Area by IHG

About the area

Plano

With a stay at Homewood Suites by Hilton North Dallas-Plano, you'll be centrally located in Plano, within a 10-minute drive of University of Texas at Dallas and Legacy West. .This hotel is 8.9 mi (14.4 km) from Galleria Dallas and 6.2 mi (10 km) from Stonebriar Centre Mall.

What's nearby

  • Baylor Scott & White The Heart Hospital - 10 min walk - 0.9 km
  • Shops at Willow Bend - 6 min drive - 5.5 km
  • University of Texas at Dallas - 6 min drive - 6.9 km
  • Legacy West - 8 min drive - 10.0 km
  • The Shops at Legacy - 8 min drive - 8.6 km

Getting around

  • Parker Road Station - 11 min drive
  • Dallas Medical-Market Center Station - 24 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Jollibee - ‬18 min walk
  • ‪151 Coffee - ‬14 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬17 min walk

About this property

Homewood Suites by Hilton North Dallas-Plano

Suburban hotel with free breakfast and a fitness center
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Televisions come with premium satellite channels, pay movies, and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Satellite television is provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, babysitting, and gift shops/newsstands.
Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch TV
  • TV/satellite channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Homewood Suites by Hilton North Dallas-Plano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 717 reviews
Rating 8 - Good. 197 out of 717 reviews
Rating 6 - Okay. 79 out of 717 reviews
Rating 4 - Poor. 41 out of 717 reviews
Rating 2 - Terrible. 31 out of 717 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

precious

Stayed 2 nights in Nov 2024

10/10 Excellent

Najat

Stayed 1 night in Nov 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service, room comfort
Poor service/ Husband Janitor Role
Upon check in, the young lady was very nice. There was a guy later that wasn’t as friendly when I was attempting to get information. I could see him in the back playing with his phone. He couldn’t look up enough to see me standing at the desk. I walked off to tell my husband something and someone else walked up to the desk and he had to holler for assistance. He had this stoic look on his face as if he was being bothered. The internet was horrible. My children weren’t able to hook up to their PlayStation. We were told to use our hotspot. I called to report on the Wednesday before Thanksgiving that the toilet wasn’t working. No one came to check on the toilet until that Friday evening. We were unable to flush it. My husband had to continuously go into the back of the toilet to flush it. The water was running non stop, too. The lady at the desk said that she would leave a note. I mentioned it every day and no one came to check it out until the night before we were to check out. We had a two bedroom with two bathrooms , but 7 family members trying to share one bathroom and having to disturb other family members while sleeping wasn’t cool at all. I asked that someone accommodate me for my husband playing janitor the entire stay. I’m waiting to hear back. We had seven family members, but would only receive 2-3 small towel and 3 large towels. We were told they would return with more by housekeeping and she returned with 2 more large, but no small.
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge Luis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is conveniently located. Staff was nice and breakfast was nice. There is a terrible motor or generator kind of sound inside the hotel that goes off about every 40 seconds all day every day that we were there, and it was extremely annoying. Also, we only had the room cleaned once and we were there for 5 days. The cleaning crew is not very flexible coming back to clean later if you are still in the room. Did not rest well at all and trash kept on piling up.
Stayed 5 nights in Nov 2024

6/10 Okay

Jodie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was super nice and upgraded my room because they didn’t have the room I had booked. So we were given a suite that adjoined each other. That was cool. The only concern we had small roaches in both rooms. Rooms were clean just believe they could use an exterminator and get this under control. Definitely would not recommend staying here again.
Stayed 1 night in Nov 2024

8/10 Good

Devinai

Stayed 1 night in Nov 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel furniture could use a a little updating but everything was clean and staff were all very friendly and helpful. Breakfast selection changed a little each morning, could have been a little more variety as I was there 5 mornings and had mostly same item. Appreciate the reusable dishes and cutlery on weekdays.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Great space, not too clean. Friendly staff
The room were nice size and there was plenty of space for 8 people to stay in the suite. But the cleanliness of the room was subpar at best. Lots of dirt and grime on the base boards, walls and head boards, the were also splashs in the stove area. The front door was hard to access at night but there was always an employee to assist. Breakfast was decent even tho the tea/coffee were not hot.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Had a great stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Huge suite with everything you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a urine and mildew odor. Front staff are hardly ever present when needed. The housekeeper never came in during my two nights stay. You have to ask for breakfast food to be refilled. Small dining area for a large crowd. We will not be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Veronica

Stayed 1 night in Oct 2024

8/10 Good

SHAMIRROR

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the hotel was very nice. The staff was very nice also.. The room was very nice and spacious..
Stayed 2 nights in Oct 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have multiple pictures & video of the uncleanliness of the room itself. There was a large roach, silly string stuck to walls, one of the beds felt like it was going to break if a small child slept on it & the railing going down stairs outside is completely unstable. I would never recommend room 112. The beds are terrible (besides the noise & cracking).
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Thanks
Stayed 4 nights in Oct 2024

8/10 Good

SHAMIRROR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
If you get a chance to stay here, don't hesitate. The staff is friendly and go above and beyond to help you. Renee made everything flow perfectly. Great Job!!! Rooms were clean and comfortable. Couldn't ask for more. Will be back, maybe for the State Fair next year! The convenience of location in a very nice and safe area can't be appreciated enough. Great Job!
Stayed 4 nights in Oct 2024

10/10 Excellent

Phyllis

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first interaction to the last,The Expedia personnel were very efficient, professional yet so nice and friendly. They took care of all my needs and questions. The check in.out experience was wonderful! Renee took care of all our needs and always had a smile and positive attitude. The rooms were clean and perfect for our stay. Will definitely use Expedia again and stay at Homewood Suites by Hilton North Plano Dallas next time we visit the area!
Stayed 2 nights in Oct 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Taneshia, Shreveport

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I always research hotels before I book, and this one stood out to me because no matter what website I used to do my research, there were good reviews. HOWEVER, as an adamant and recurring advocate for Hilton hotels, I am HIGHLY disappointed in this particular hotel! The stay was by far the worse experience I have ever had with Hilton! First of all the hotel is very outdated. The carpet throughout the hotel is very dirty and the smell is horrid! There was visible mold in the cracks and cervices of the ceiling and bugs everywhere! The toilet did not flush properly and the beds were uncomfortable. Not to mention the room had left over food all over the furniture and there were no clean linen available for my children! I literally had to go out and buy cleaning products and blankets so that my children could sleep! This was unacceptable and I do not recommend anyone stay at this hotel. I rarely write reviews but this hotel needs to be investigated immediately!
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2024