Positives:
Very Friendly staff, Great Location to Chinatown / Financial District. Affordable. Generally clean rooms and property.
Room for Improvement:
1) Better beds - very firm / hard
2) Thin walls / can hear door hallway chatter and footsteps creaky floors everywhere.
Observations:
Not much could be done about the physical structures / noise since its an older building, it’s understandable. However travelers hold these tenets highly - Cleanliness, Comfort, Noise Level, Hospitality.
The beds are their best opportunity to improve upon and regularly auditing their rooms to ensure it has everything in working order.
The single room was very tight and small versus the advertised photos and the window lacked a mesh net. The alarm clock makes a slight buzz noise. The sink was slowly detaching from the wall mount/ tile. The shower head was loose and couldn’t remain in a fixed position and the bath mat itself showed dark spots / sullied use.
If you can forego some of these aspects then this a hotel worth booking for the price point in a prime historical landmark location.
It’s no frills, basic, simple, generally clean. Should they make some improvements it may be worth consider staying here again.