2/10 Terrible
Gary
Travelled with family, Travelled with partner
2 May 2025
Disliked: Amenities, property conditions & facilities
Very unhealthy sewer smell coming up in the bathroom and the elevators. The smell at 3:00 a.m. woke us up so sick and with the most severe headache we've ever had in our lives. We are so groggy that we fell back to sleep until 9:00 in the morning and woke up so sick that we could barely even function to get the attention of the appropriate staff. When the maintenance engineer did get up there he told us all about how it had been like that for a long time and it was getting worse I was blowed away. We immediately insisted that we were moved to a different room it took us two days to clear our systems out from the toxicity that we were exposed to. Management refused to contact us during this time so we called you. Please handle this most professionally for which it's a serious problem and many more are going to get exposed to this before the problem is solved I'm quite sure of. I have been a contractor most of my life and this is one thing that you are absolutely against the rules to share your employees with this type of surroundings in the field there is very strenuous precautions involved in this type of exposure. as we were checking in something really confusing came about we were asked to hang on a minute as the clerk ran up to the room as we found out when we got to the room the clerk had fired up the dishwasher with dishwasher chemicals in it to cover up the smell when we walked in we immediately smelt the dishwasher but there was another odor this was around 12:00 at ni
Gary
Stayed 1 night in Apr 2025