See all properties
Save

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 star property

Photo gallery for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, pool loungers
Private pool
Exterior
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
1011 S Akard St, Dallas, TX, 75215
  • Kay Bailey Hutchison Convention Center
    ‪6 min walk‬
  • Majestic Theater
    ‪17 min walk‬
  • John F. Kennedy Memorial
    ‪19 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing)

View from room

Room, 1 King Bed, Accessible, Corner (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool

Canvas Hotel Dallas

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (2330)
The price is AU$742
for 1 room
includes taxes & fees
11 Mar - 12 Mar
Canvas Hotel Dallas

About the area

Dallas

With a stay at Lorenzo Hotel Dallas, Tapestry Collection by Hilton, you'll be centrally located in Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This boutique hotel is 3.7 mi (6 km) from Dallas Market Center and 11.7 mi (18.9 km) from Galleria Dallas.

What's nearby

  • Kay Bailey Hutchison Convention Center - 6 min walk
  • Majestic Theater - 17 min walk
  • Dallas World Aquarium - 2 min drive
  • Reunion Tower - 3 min drive
  • American Airlines Center - 4 min drive

Getting around

  • Cedars Station - 8 min walk
  • Dallas Union Station - 17 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪W XYZ Bar - ‬11 min walk
  • ‪Gilley's Dallas - ‬12 min walk
  • ‪Four Corners Brewing Company - ‬6 min walk
  • ‪Lee Harvey's - ‬10 min walk
  • ‪Bellagio - ‬13 min walk

About this property

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotel with 2 restaurants, near American Airlines Center
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 237 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at Hamilton’s, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dallas? This hotel has 6690 square feet (622 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 11 AM and on weekends between 7 AM and noon.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 2 restaurants serving breakfast and dinner.
Hamilton’s - This restaurant specializes in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–11 AM on weekdays and 7 AM–noon on weekends: USD 4-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Hamilton’s
  • Taco Enzo

Things to do

  • Fitness centre
  • Outdoor pool
  • Private picnics

Family friendly

  • Corner/local shop
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (6690 square feet)
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid debit/credit cards or Cash App.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 per person
  • Self parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas

Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nealson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor Service
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Hotel!
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
Stayed 2 nights in Nov 2024

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The view was nice for our room
Stayed 1 night in Nov 2024

10/10 Excellent

carmon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and aesthetically pleasing. The hotel and room were super cute, the room was clean, and the water was super hot. The only downside was the water pressure was extremely low when taking a shower. The location is great. Just minutes away from attractions and great restaurants. I will definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Mary, Macomb

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nice people. We were there only two nights, but I would have expected them to clean the room on the second day, but they did not.
Stayed 2 nights in Nov 2024

8/10 Good

Cammecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zeima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place decorations on point
Stayed 1 night in Nov 2024

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, super cool. Just the area around the hotel has nothing to do but 5-10 minutes drive and you be ok.
Stayed 12 nights in Oct 2024

10/10 Excellent

Tiffani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

8/10 Good

Yonelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just didn’t seem safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

6/10 Okay

Charles

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very disappointing after all the reviews I read to help me choose the Lorenzo. Bathroom was dirty. There was hair in the sink, on the vanity and in the shower. There was also residue from something in the bottom of the sink. Bed was rock hard and uncomfortable. The sheets had something on them. We slept on top of the covers. Room was dark. The lamps on either side of thr bed were broken and hanging straight down. Only one worked. Spent so much time on decor that they forgot practicality and about what their guests would actually need.
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Amenities, property conditions & facilities
The hotel is very unique and trendy!
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to Downtown Dallas. Staff was very friendly and our room was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Stayed 3 nights in Oct 2024

10/10 Excellent

Vandaral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean easy access and the parking was ok!! Great proximity to everything we needed to do!! Will stay again!!
Stayed 1 night in Oct 2024

6/10 Okay

Christal

Stayed 1 night in Oct 2024

10/10 Excellent

Tonya, Bossier city

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service every stay!
Stayed 2 nights in Oct 2024