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Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 star property

Photo gallery for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, pool loungers
Private pool
View from room
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
1011 S Akard St, Dallas, TX, 75215
  • Kay Bailey Hutchison Convention Center
    ‪6 min walk‬
  • Dallas World Aquarium
    ‪2 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing)

View from room

Room, 1 King Bed, Accessible, Corner (Hearing)

  • Sleeps 2
  • 1 King Bed

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About the area

Dallas

With a stay at Lorenzo Hotel Dallas, Tapestry Collection by Hilton, you'll be centrally located in Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This boutique hotel is 3.7 mi (6 km) from Dallas Market Center and 11.7 mi (18.9 km) from Galleria Dallas.

What's nearby

  • Kay Bailey Hutchison Convention Center - 6 min walk - 0.6 km
  • John F. Kennedy Memorial - 19 min walk - 1.6 km
  • Dallas World Aquarium - 2 min drive - 2.2 km
  • Reunion Tower - 3 min drive - 2.7 km
  • American Airlines Center - 4 min drive - 3.3 km

Getting around

  • Cedars Station - 8 min walk
  • Dallas Union Station - 17 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪W XYZ Bar - ‬11 min walk
  • ‪Gilley's Dallas - ‬12 min walk
  • ‪Four Corners Brewing Company - ‬6 min walk
  • ‪Lee Harvey's - ‬10 min walk
  • ‪Bellagio - ‬13 min walk

About this property

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotel with 2 restaurants, near American Airlines Center
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 237 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at Hamilton’s, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dallas? This hotel has 6690 square feet (622 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 11 AM and on weekends between 7 AM and noon.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 2 restaurants serving breakfast and dinner.
Hamilton’s - This restaurant specializes in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 11 AM on weekdays and 7 AM to noon on weekends; USD 4 to 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hamilton’s
  • Taco Enzo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6,690 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid debit/credit cards or Cash App.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 per person
  • Self parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas

Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1003 reviews
Rating 8 - Good. 138 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool decor and super friendly and responsive staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2025

10/10 Excellent

Caitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Such a unique hotel compared to any others I’ve stayed at. The attention to detail was incredible and the staff was so kind to my son :)
Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTOPHER, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

mary

Travelled with group
The beds and pillows were not comfortable and were of poor quality.
Stayed 1 night in Jan 2025

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel the room and views were amazing! A bit pricey, but definitely worth it can't wait to stay again I wish they had complementary breakfast but my iced Carmel coffee was the best coffee I ever had!
Stayed 1 night in Dec 2024

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lorenzo is 5 minutes from Longhorn Ballroom, staff was friendly; we ate at the restaurant food was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art!
Stayed 1 night in Jan 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Seana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only two down falls was the pool was not heated yet and parking cost $20, which I was not expecting.
Stayed 1 night in Nov 2024

4/10 Poor

Arthur

Travelled with family

Lorenzo takes

When you get there you have to pay an additional 20 dollars for parking and the complementary breakfast advertised is not actually complementary. You have to pay for everything. Also we got locked out of our hotel room and had to wait for assistance while my medication was in the room. They had to verify that it was the correct room as if I didn't know. If I can say anything nice, it is a good location and the decor is pretty cool.
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Stayed 2 nights in Dec 2024

10/10 Excellent

lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 1 night in Dec 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! It is by a major highway so there is some traffic noise but I would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that this was the hotel that the icon Tina Turner ran into for safety away from her abusive husband at the time Ike Turner
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Africa Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice art work throughout the hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Victoria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel is pretty in the pictures online but in person it did not live up to expectation. The check in process was probably the worst part, the front desk receptionist was rude & VERY unprofessional. At the prices of the rooms for this hotel that was unacceptable! The manager did send champagne to the room after speaking with him about this but I don’t think that was sufficient enough for what we put up with. I would not recommend this hotel to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Stayed 3 nights in Nov 2024

10/10 Excellent

Latoya

Stayed 1 night in Dec 2024

2/10 Terrible

Kordestan

Stayed 5 nights in Nov 2024

10/10 Excellent

Lyana

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was wonderful staff was friendly and I enjoyed my stay. Downtown Dallas is a bit rough.
Stayed 1 night in Dec 2024