6/10 Okay
Julie
Travelled with partner
23 Sept 2024
Liked: Staff & service
The beds were kinda uncomfy. Back definitely hurt all weekend sadly. The lobby was super cute and very well decorated. No smell or anything like at other hotels I've been too. However, the room smelled a little like body odor or something. You can tell the grout in the bathroom wasn't ever scrubbed because on the side of the bathroom where people aren't constantly walking, the grout is brand new and white. But where people walk to get to toilet and shower, grout is stained black.
They are currently remodeling but still. That's crazy to me how noticeably different they allowed it to be.
They did not disclose that there was $100 deposit. Idk if it was Expedia fault or the hotel's but it wasn't on the listing. I don't like that. It feels dishonest.
The pool looked fine and swimmable yet it was closed. Idk how it works in Texas but I assumed they were open as long as weather is STILL 100° outside. Even if it's September, it's HOT.
There was a sign that read "Ice machines located on 3rd and 4th floors" so I went upstairs and BOTH FLOORS were taped off and under construction. The sign shouldn't be up directing guests there so I flipped it around backwards for everyone else's safety. The employees should also be tellingg guests at check in that those floors are completely closed just to be safe. The fitness room was also closed .
It wasn't the worst though. I'd stay again AFTER they remodeled and the pool is open again for sure.
Julie
Stayed 2 nights in Sep 2024