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Tru By Hilton Denver Downtown Convention Center

2.5 star property

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Reception
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    ‪4 min walk‬
  • Denver Center for the Performing Arts
    ‪4 min walk‬
  • Paramount Theater
    ‪6 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Denver

Tru By Hilton Denver Downtown Convention Center is in the heart of Denver, within a 5-minute walk of Colorado Convention Center and Denver Center for the Performing Arts. .This hotel is 0.7 mi (1.1 km) from University of Colorado-Denver and 0.8 mi (1.2 km) from Union Station.

What's nearby

  • Colorado Convention Center - 4 min walk
  • 16th Street Mall - 10 min walk
  • Union Station - 15 min walk
  • Coors Field - 18 min walk
  • Ball Arena - 18 min walk

Getting around

  • 16th - Stout Station - 2 min walk
  • Denver Union Station - 15 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪Sam's No. 3 Downtown - ‬2 min walk
  • ‪Stout Street Social - ‬2 min walk
  • ‪Tarantula Billiards - ‬1 min walk
  • ‪Brooklyn's Finest Pizza - 16th Street Mall - ‬2 min walk
  • ‪Snarf's Sandwiches - ‬2 min walk

About this property

Tru By Hilton Denver Downtown Convention Center

Hotel with free breakfast, a quick walk to Colorado Convention Center
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 176 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Denver Downtown Convention Center. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 56 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1018 out of 1724 reviews
Rating 8 - Good. 371 out of 1724 reviews
Rating 6 - Okay. 164 out of 1724 reviews
Rating 4 - Poor. 88 out of 1724 reviews
Rating 2 - Terrible. 83 out of 1724 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Latara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Nov 2024

8/10 Good

Kayla

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Damon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs!!!!
I had to switch rooms because the first room had bedbugs. Front desk staff was helpful and switched rooms for me. I was made aware that I could not be refunded, which is why I had to stay. Disappointed that I was not given at least a partial refund for having bed bugs. That is disrespectful and disgusting!
Stayed 2 nights in Nov 2024

10/10 Excellent

Coty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again amazing staff and communication!
Stayed 1 night in Nov 2024

10/10 Excellent

shiningstar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Soghra

Stayed 4 nights in Nov 2024

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our experience. We stayed two nights to see a show and play tourist before heading to the airport. Loved how close it was to DCPA . Our room was clean and comfortable. Breakfast offerings were good.
Stayed 2 nights in Nov 2024

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t ask for tourist advice!
People at check-in were really only good for check-in. Do not ask them for any tips or advice on stuff to do, they do not have any! Other than that, they seemed more interested in engaging with each other, rather than giving their patrons their full attention.
Stayed 1 night in Nov 2024

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Douglas

Not able to cancel.
We got sick and tried to cancel but could not. So, unfortunately… we had to eat the cost of the room.
Stayed 1 night in Nov 2024

8/10 Good

Maxime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Stayed 2 nights in Nov 2024

2/10 Terrible

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zeynep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location for downtown activities.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Liked: Cleanliness, property conditions & facilities
No tv remote was in the room. You could hear between rooms. Staff seemed somewhat disengaged. No coffee maker in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean accessible property downtown. Great breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Melina

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Agnes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Evelyn

Liked: Cleanliness, property conditions & facilities, room comfort
excellent overall
Bed was very comfortable, room nice and clean except for a short dark hair in the sink. Check in was okay, 2 young girls at the front desk. One was helping a customer, the other more or less ignored me for several min then helped me. But she was very friendly once she acknowledged my existence.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Anand

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained property. Friendly staff. Wonderful breakfast included. Wish room service stopped more often.
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations were adequate and staff was friendly and professional. Easily walkable to our entertainment and dining destinations. Complimentary breakfast was excellent. Mattress platform wasn't secured to the base--rocked and made noise each time getting in and out of bed. Carpet in hallway outside of room door looked like there was some kind of spill (food?) that wasn't cleaned up during our stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024