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Excellent hotel

The staff and hotel were lovely. The room was clean and the pool was a beautiful addition. The property was quiet and spa-like being slightly away from the town center. That being said, I wish it was slightly closer to town and more walkable. That being said, Grab was easy to access and the staff was available and attentive to any requests.

Y

We enjoyed our stay. That only observation is that our bathroom one has a small amount of toilet paper and the bath drain was clogged.

Friendly staff, clean property, comfy beds, good breakfast, very nice pool area, motorbike hire right from the hotel Would definitely recommend staying here

The location and grounds around the giant rain trees. The size, style and cleanliness of the room, the breakfast and most of all the amazing staff. The lady that checked us in and took us to our room, the front desk and bell staff, the restaurant staff were all top notch. Although Marriott owns the hotel you get Asian style friendliness and service vs. the "service" you get from Marriott in the US. The the hotel was obviously designed and built before Marriott got involved. The front desk staff set us up with some great drivers/guides that drove all around the amazing region. Although it is a quiet river setting you are only minutes from town via TukTuk or private car. The fare to the airport about $2.50 and although the airport is close, flight noise was not an issue. Even at resort prices which probably double the in town prices food and drink were delicious and still much less than what you would pay for average food in the US. We stayed a few extra days and were upgraded from the normal mega room to the super mega room. The contemporary style is out of Architectural Digest and unlike some even 5 star room there were no rough edges or signs of wear in our room. The 3 level infinity pool with the infinity river lagoon pool and then the river with all the landscaping. You need to visit there to appreciate the design, attention to detail and superb maintenance. Even the maintenance stop there work to greet you. DON"T LOOK ANYWHERE ELSE IN CHIANG RAE!