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Everything was good, except vegetarian options in breakfast.

First time in Krabi. The hotel is beautiful. Very clean . With a lot of amenities. All the staff were very nice and professional. We stayed on a high end room. The room had a king bed , soaking tub and shower , jacuzzi, sun, and tanning area. Room service and laundry service.. I will definitely be returning. Thank you for making our stay magical. Gabriel and Suzette Rojas USA San Francisco area

Amazing , the staff went above and beyond for us , it was so cozy and enjoyable , thank you for your fantastic hospitality

Shout out to David and Tina - the two remarkable folks managing the kids activities. You both made a huge difference to our kids and the overall trip - thanks so much! The hotel is nice - the breakfasts aren't anything you are going to write a review about - but they are fine and varied and not too bad. The restaurant at the beachside pool is very yummy if a bit expensive. Don't miss dinner there with the trio of young ladies singing and the fireshow - lots of fun. The pools were the highlight of the trip! We were happy to be in one of the poolside family suites and it worked really well for us. The downside as others have mentioned were the folks at the front desk - perfunctorily friendly and absolutely unhelpful - don't ask them for anything, don't lose anything, don't have any special requests because it's not going to happen. They may acknowledge an issue, but they won't actually do anything about it. Having said that - it's a nice place with nice people - you'll enjoy it.

Great location with close proximity to the beach as well as shopping and food. Was tucked back off the main strip so that it was quiet. Staff were so kind, hotel was very clean, great pool, and wonderful breakfast. Would definitely recommend.