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Critchley Hackle

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Critchley Hackle

Royal Suite | Living area
Lake
Tower Room | Living area
Luxury Lakeside Room
Royal Suite | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110
  • Wild About Whiskey
    11 min walk
  • Dullstroom Nature Reserve
    3 min drive
  • Country Corner Coffee Shop
    2 min walk
  • Harrie's Pancakes
    3 min walk

Room options

View all photos for Luxury Lakeside Room

Luxury Lakeside Room

Luxury Lakeside Room

  • 50 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet

1 Bedroom Chalet

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • 81 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Tower Room

Tower Room

Tower Room

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the area

Dullstroom

Located in Dullstroom, Critchley Hackle is within a 5-minute drive of Wild About Whiskey and Dullstroom Nature Reserve. .This family-friendly hotel is 1.9 mi (3 km) from Dullstroom Bird of Prey & Rehabilitation Centre and 8.8 mi (14.1 km) from Verlorenvlei.

What's nearby

  • Wild About Whiskey - 11 min walk
  • Dullstroom Nature Reserve - 3 min drive
  • Dullstroom Bird of Prey & Rehabilitation Centre - 4 min drive
  • Verlorenvlei - 22 min drive
  • baKoni Ruins - 55 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 151 min drive

Restaurants

  • ‪Seattle Coffee Company Dullstroom - ‬6 min walk
  • ‪Mayfly Restaurant - ‬9 min walk
  • ‪Duck & Trout - ‬20 min walk
  • ‪Harrie's Pancakes - ‬3 min walk
  • ‪Wild about Whisky - ‬13 min walk

About this property

Critchley Hackle

Family-friendly hotel with free valet parking and a 24-hour front desk
Critchley Hackle offers 22 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to furnished patios. These individually decorated accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Premium satellite television is provided.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 22 individually decorated guestrooms, featuring fireplaces. Your Select Comfort bed comes with premium bedding. Rooms have private furnished patios. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: ZAR 70-150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fishing
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate living room
  • Supervised childcare (surcharge)
  • Washer/dryer

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Select comfort bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fireplace
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Critchley Hackle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Birdlife annual meet
Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful area.
The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil in harmony with countryside
Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness
Still a diamond, but needs to be cleaned
I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed quality stay
Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff
We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfed guest
We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting, so peaceful!
Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great food and a beautiful setting
Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and great service
The food and service was exceptional.