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The Albany Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Albany Hotel

Exterior
Lounge
Breakfast, lunch and dinner served
Superior Quadruple Room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001
  • Playhouse
    2 min walk
  • Workshop Mall
    5 min walk
  • Harbour
    6 min walk
  • Durban North (VIR-Virginia)
    15 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 16.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, WiFi

Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Paraplegic Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Paraplegic Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

The Royal Hotel

Pool
Spa
Free WiFi
Restaurant
3.6 out of 5, Good, (241)
The price is AU$73
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Royal Hotel

About the area

Durban

A stay at The Albany Hotel places you in the heart of Durban, steps from Old Courthouse Museum and Durban Natural Science Museum. .This hotel is 0.1 mi (0.1 km) from Durban City Hall and 0.1 mi (0.2 km) from Durban Art Gallery.

What's nearby

  • Harbour - 6 min walk
  • Durban International Convention Centre - 11 min walk
  • uShaka Marine World - 3 min drive
  • Durban Botanical Gardens - 3 min drive
  • Durban Beach - 4 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 24 min drive

Restaurants

  • ‪Lords & Legends Sports Cafe - ‬5 min walk
  • ‪Marine Coffee Shop - ‬5 min walk
  • ‪Jolly Grubber - ‬5 min walk
  • ‪The Exchange Bar - The Royal Hotel - ‬3 min walk
  • ‪Wimpy - ‬8 min walk

About this property

The Albany Hotel

Durban hotel in Durban Central Business District with a 24-hour front desk and a restaurant
The Albany Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Durban hotel provides wireless Internet access for a surcharge. Satellite television is provided. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Albany Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Italian, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 60 per hour)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 50.00 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ZAR 90 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 90 per person
  • Fee for in-room wireless internet: ZAR 60 per hour (rates may vary)
  • Self parking fee: ZAR 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Albany Durban
Albany Hotel
Albany Hotel Durban
The Albany Hotel Hotel
The Albany Hotel Durban
The Albany Hotel Hotel Durban

The Albany Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 137 reviews" "
Rating 8 - Good. 37 out of 137 reviews" "
Rating 6 - Okay. 31 out of 137 reviews" "
Rating 4 - Poor. 20 out of 137 reviews" "
Rating 2 - Terrible. 29 out of 137 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Raisibe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms Blanket are dirty and smelly Security knocks every hour Bathroom water overlap the bedroom No towels No privacy it was just a disaster
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 3 nights in Sep 2024

8/10 Good

Busiswa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Stayed 2 nights in Jan 2024

8/10 Good

JOMO S

Liked: Cleanliness, room comfort
My Stay at Albany Hotel, Durban
Stayed 4 nights in Dec 2023

6/10 Okay

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Stayed 1 night in Nov 2023

10/10 Excellent

muzi

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mercy Nomsa

Business traveller
Disliked: Staff & service
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Stayed 1 night in Nov 2023

4/10 Poor

Chwayi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not impressed at all
Stayed 2 nights in Aug 2023

4/10 Poor

Mazisi

Stayed 1 night in Jun 2022

2/10 Terrible

Khulekani

Stayed 1 night in Apr 2022

2/10 Terrible

Danisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Stayed 3 nights in Jan 2022

2/10 Terrible

ATS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare
It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
Stayed 13 nights in Nov 2021

6/10 Okay

Nelsa

Stayed 3 nights in Oct 2021

8/10 Good

Thembeka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Abdur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vote of thanks
Place was nice and clean. Situated in the heart of town close to everything.
Stayed 1 night in Mar 2021

6/10 Okay

Lindelani

Business traveller
Just ok
It’s was just ok
Stayed 1 night in Jan 2021

10/10 Excellent

Thobani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nomusa

Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room. The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse. I will definitely be not booking here again, nor would I recommend it to anyone.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Comfortable for “just wanna lay my head” night.
Only one towel for a 3 sleeper room Good for a “just want to lay my head” travels Room seemed too close (clustered) compared to what / how advertised. Reception very friendly
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port easy to reach rooms good friendly staff
Stayed 1 night in Feb 2020

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 3 nights in Nov 2019