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Mercure Düsseldorf City Center

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Düsseldorf City Center

Exterior
Bar (on property)
View from property
Property amenity
Reception hall

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    7 min walk
  • Capitol Theater
    14 min walk
  • North Rhine-Westphalia Art Collection
    20 min walk
  • Düsseldorf (DUS-Düsseldorf Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Düsseldorf City Centre

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (518)
The price is AU$179
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hampton by Hilton Düsseldorf City Centre

About the area

Düsseldorf

With a stay at Mercure Düsseldorf City Center, you'll be centrally located in Düsseldorf, within a 10-minute drive of Messe Düsseldorf and Savoy Theater. .This hotel is 0.5 mi (0.7 km) from Konigsallee and 0.6 mi (0.9 km) from Stilwerk Duesseldorf.

What's nearby

  • Konigsallee - 7 min walk
  • Capitol Theater - 14 min walk
  • Düsseldorf Christmas Market - 20 min walk
  • Marktplatz - 20 min walk
  • Rhine Promenade - 3 min drive

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • ‪Kagaya - ‬4 min walk
  • ‪Dene & Gör - ‬4 min walk
  • ‪Da Bruno - ‬2 min walk
  • ‪Sayime Dogan Trinkhalle Café Bonema - ‬2 min walk
  • ‪Ellington - ‬1 min walk

About this property

Mercure Düsseldorf City Center

Düsseldorf hotel in Stadtmitte with a 24-hour front desk and a restaurant
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 163 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 19-19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self parking fee: EUR 19 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 809 reviews" "
Rating 8 - Good. 391 out of 809 reviews" "
Rating 6 - Okay. 142 out of 809 reviews" "
Rating 4 - Poor. 44 out of 809 reviews" "
Rating 2 - Terrible. 18 out of 809 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite marketing that they have air conditioning in their website, the rooms do not have air conditioning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Stayed 3 nights in Sep 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep. Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan. Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside. Price was really good for Gamescom week however.
Stayed 3 nights in Aug 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Was not informed about hotel tax until arrived
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with group
Liked: Property conditions & facilities, room comfort
Excellent location, excellent value
For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, STOCKPORT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, STOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out. The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Stayed 2 nights in Jul 2024

8/10 Good

SIMON JON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
Stayed 13 nights in Jun 2024

10/10 Excellent

ROY

Stayed 4 nights in Jun 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gaby, Ballouneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024

10/10 Excellent

Barbara, Summerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in May 2024

8/10 Good

neil

Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cute hotel, with very courteous staff, amenities were great. Building was a tad old but that's what you get for this part of the city. Overall a great experience and would recommend to family and friends.
Stayed 6 nights in Apr 2024

6/10 Okay

Sudipta

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The house keeping didn’t clean the room properly. The baby cot provided in the room was broken. We did mention all these point at the reception.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Stayed 2 nights in Feb 2024