4/10 Poor
Tamara
Business traveller
1 Oct 2024
Liked: Cleanliness, property conditions & facilities, room comfort
No being boisterous rules ? Does not in force !
Loved that my work was literally next door to the Mayo City Event Center. Downfall was I stayed two days and made those reservations due to the amenities and location loved that they had a hot tub due to the work I do it be nice to relax but was not able to enjoy due too loud boisterous children which states in rules on there wall that not to be parents were not keeping there children in check. We went down at 9 pm in hopes that it be quieter. We lasted 15 min and the piercing loud screaming jumping in pool enough to be splashing us in hot tub and children that are 12 and under in hot tub was not enjoying I went to front desk to make a complaint and also asked do they have just adult hours at all . She replied no it’s open to everyone I’m like ok thanks cause I knew the conversation wasn’t going to go anywhere. So we spent over 600 for the eeekend and was not able to utilize the amenities. Not only that the microwave was broke in the room never heated up so couldn’t reheat any food and lost out on that. Hotel was nice just not the amenities. I believe they need to implement an adults only time frame in there small pool area with hot tub. It gets loud very easily.
Tamara
Stayed 2 nights in Sep 2024