Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Exterior
In-room safe, desk, blackout curtains, soundproofing
Exterior
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(97 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Edmonton

With a stay at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton. .This eco-certified hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive
  • Fantasyland - 4 min drive
  • World Waterpark - 4 min drive
  • University of Alberta - 13 min drive
  • Fort Edmonton Park - 15 min drive

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬8 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Eco-certified Edmonton hotel in West Edmonton with free breakfast
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 757 out of 1206 reviews" "
Rating 8 - Good. 307 out of 1206 reviews" "
Rating 6 - Okay. 70 out of 1206 reviews" "
Rating 4 - Poor. 28 out of 1206 reviews" "
Rating 2 - Terrible. 44 out of 1206 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
close to mall
Stayed 2 nights in Sep 2024

8/10 Good

Jerrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Mairishka

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked because you have a room with 2 queen beds and a pullout sofa. Very few properties have that configuration. Very good stay, will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathiee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast they provide is excellent. Lots of options hot and cold
Stayed 3 nights in Oct 2024

2/10 Terrible

Nadir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel
Stayed 1 night in Oct 2024

8/10 Good

Zarifa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok.
Stayed 2 nights in Aug 2024

8/10 Good

Sabrina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maidralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Pei-Hua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful choice to stay for a vacation in Edmonton
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Pearl

Stayed 1 night in Sep 2024

10/10 Excellent

Justin, Mayerthorpe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Quiet and Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 1 night in Aug 2024

8/10 Good

Donald

Stayed 1 night in Sep 2024

10/10 Excellent

Nadiia

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay - close to everything! Love the hotel as well.
Stayed 4 nights in Sep 2024

6/10 Okay

Christina, Mission

Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel. Staff are great and were very accommodating when I had booked the wrong dates and they were very helpful in fixing that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern rooms, friendly staff.
Stayed 1 night in Oct 2024

4/10 Poor

Shannen, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kunara, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staffs were helpful. Unfortunately our room had a toilet problem
Stayed 1 night in Oct 2024

8/10 Good

Alison

Stayed 2 nights in Jun 2024

10/10 Excellent

Brennan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to West Edmonton Mall (a short drive away). Rooms are nicely updated and well decorated. Beds were comfy. Pool was great. We loved the breakfast too!
Stayed 1 night in Oct 2024