Sandman Signature Edmonton Downtown Hotel

3.5 star property

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Lobby
Premium Room, 1 King Bed (Top Floors)
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Edmonton City Centre
    ‪4 min walk‬
  • Rogers Place
    ‪6 min walk‬
  • Edmonton Convention Centre
    ‪10 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

Deluxe Room, 1 King Bed (Middle Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed (Deluxe, Middle Floors)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Premium, Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Edmonton

A stay at Sandman Signature Edmonton Downtown Hotel places you in the heart of Edmonton, within a 15-minute walk of Rogers Place and Edmonton Convention Centre. .This hotel is 6.8 mi (11 km) from West Edmonton Mall and 7.9 mi (12.7 km) from South Edmonton Common.

What's nearby

  • Edmonton City Centre - 4 min walk - 0.4 km
  • Rogers Place - 6 min walk - 0.5 km
  • Edmonton Convention Centre - 10 min walk - 0.9 km
  • Royal Alexandra Hospital - 20 min walk - 1.7 km
  • Commonwealth Stadium - 4 min drive - 2.7 km

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Pazzo Pazzo Italian Cuisine - ‬2 min walk
  • ‪Kindred Food + Drink - ‬4 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel with a fitness center connected to a shopping center in Edmonton
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 309 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at CHOP Steakhouse and Bar, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 29.40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1687 out of 3249 reviews
Rating 8 - Good. 847 out of 3249 reviews
Rating 6 - Okay. 389 out of 3249 reviews
Rating 4 - Poor. 201 out of 3249 reviews
Rating 2 - Terrible. 125 out of 3249 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Stayed 2 nights in Dec 2024

8/10 Good

Justin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, super comfortable beds and labeled pillows. Lime sleeping on a cloud. Shower also amazing but be careful the hot water on max was scalding. Def would return. Rate was super low being Dec 29.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

Correna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***** stars for a reason. There wasn't anything that I felt they could improve on. Fantastic stay and I would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

6/10 Okay

Norelle

Travelled with family
Liked: Staff & service
Found toys under the couch from a previous guest, constantly being harassed by homeless people outside. Service at Chop was awful. Hotel staff were great.
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Stayed 1 night in Dec 2024

2/10 Terrible

Christina

Stayed 1 night in Dec 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Arlis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and it was easy to get to Roger’s Arena through the pedway. Staff were very friendly at the front desk. The one thing I was disappointed was that the elevator in the parade did not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have issues with anything. Great customer service!
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Darin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness
5 star
Stayed 1 night in Dec 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you're downtown!
Stayed 1 night in Dec 2024

10/10 Excellent

NANCY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Oiler games.
Stayed 1 night in Dec 2024

4/10 Poor

Taya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here before and it was great. So we had better expectations. Our experience this time was quite poor. The room we had wasn’t clean so we moved rooms and unfortunately the second room we had was even worst. The fridge wasn’t plugged in, the comforters were dirty the bathroom was dirty. Our parking payment got mixed up at the front desk and we we’re given a parking ticket at the end of our stay. It was just frustrating to have one thing after the next without being able to relax and enjoy our stay. Especially when your paying $500 a night to be there. The only good thing out of our experience was the staff, they were great and tried to accommodate as best as they could and eat least covered the parking ticket cost for us.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Great place to stay while enjoying the hockey game. Rooms were clean, comfortable beds & friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

ASHLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it- we always stay here when coming into the city
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & good service for staff !!
Stayed 2 nights in Dec 2024

4/10 Poor

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Sando hotel.
Luke warm water for shower, pedways closed early on New Year’s Eve, had to find a way outside to get back to the hotel at -25. No communication or direction this was happening. No renumeration for any of the inconveniences.
Stayed 1 night in Dec 2024

10/10 Excellent

Skyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
Excellent stay as usual at the Sandman!! Great job to all!! Great stay! Great staff!! Great property!!!
Stayed 1 night in Dec 2024