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Sandman Signature Edmonton Downtown Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Lobby lounge
Premium bedding, pillow-top beds, in-room safe, desk
Premium Room, 1 King Bed (Top Floors)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Hot tub
  • Gym
  • Housekeeping
    Housekeeping
  • Bar
    Bar

Explore the area

Map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Edmonton City Hall
    3 min walk
  • Sir Winston Churchill Square
    3 min walk
  • Edmonton City Centre
    4 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    11 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

With a stay at Sandman Signature Edmonton Downtown Hotel, you'll be centrally located in Edmonton, within a 5-minute drive of Rogers Place and Royal Alexandra Hospital. .This eco-certified hotel is 6.8 mi (11 km) from West Edmonton Mall and 2.5 mi (4 km) from University of Alberta.

What's nearby

  • Edmonton City Centre - 4 min walk - 0.4 km
  • Rogers Place - 6 min walk - 0.5 km
  • Edmonton Convention Centre - 10 min walk - 0.9 km
  • Royal Alexandra Hospital - 20 min walk - 1.7 km
  • Commonwealth Stadium - 4 min drive - 2.7 km

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Pazzo Pazzo Italian Cuisine - ‬2 min walk
  • ‪Kindred Food + Drink - ‬4 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Eco-certified hotel connected to a shopping center in Downtown Edmonton with a fitness center
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 309 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at CHOP Steakhouse and Bar, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 28.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-30 for adults and CAD 15-30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 28.00 per day
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1528 out of 3054 reviews" "
Rating 8 - Good. 805 out of 3054 reviews" "
Rating 6 - Okay. 372 out of 3054 reviews" "
Rating 4 - Poor. 209 out of 3054 reviews" "
Rating 2 - Terrible. 140 out of 3054 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, nice rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Allana K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Darcy

Disliked: Cleanliness, staff & service
It was central so everything was about a $25 Uber or less. What was terrible was Plenty of drug users hanging around outside the hotel and that there was no maid service, even though I put the "please clean room" placard on the door.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel room and comfy bed
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Aug 2024

8/10 Good

Oleksii

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Sukhleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

aman

Travelled with family and small children
It was okay. Norhing soecial. Hot tub and pool were nice
Stayed 3 nights in Aug 2024

8/10 Good

Joe

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location for what I needed. Neighbours were noisy and my socks got dirty real fast on the rug, probably wasn’t steam cleaned in awhile. Staff was friendly, Chop Steak house was excellent.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s okay…
Dated furnature and amenities. Dressers were very worn. Basic cheap one cup coffee machine on top a cheap microwave (very motel like). The rooms are not inviting or aesthetically pleasing. Place needs a major overhaul especially for its location.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside is parking. First night, parkade was full and I got shuffled to one in another building. Late night arrivals/returns to hotel sometimes meant having to wait for security to let me into the parkade with my vehicle... and one night that was a 12-min process. Otherwise, location, condition and comfort was all very good and definite value.
Stayed 3 nights in Aug 2024

6/10 Okay

Akshit

Travelled with group
Disliked: Cleanliness, amenities
Didnt felt like its a 4star property
Stayed 1 night in Aug 2024

10/10 Excellent

Genesis, Winnipeg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I have stayed at the Edmonton Downtown Sandman and have never had any problems. The Hotel's location is very convenient for us and since my son is sleeping when we arrive from the airport, the front desk immediately checks if there are available rooms for us so my son can rest comfortably. The front desk staff were great and I believe the people make a great hotel. I left impressed with the service and will come back.
Stayed 1 night in Aug 2024

4/10 Poor

Harman

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of cleanliness, the place needs to be renovated. Tv was poor , the lady at the reception was really rude when I called to inquire about the tv since it wasn’t smart as showed over the booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly and knowledgeable. Bed and pillows were very comfortable. The mini fridge worked very well and kept things really cold. Internet was sometimes a bit spotty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ravi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved our stay and our staff were very professional.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Good customer service, could be cleaner.
The check in and customer service experience was very good, but the cleanliness and quality of the hotel was really lacking. We also booked a room with 2 queens and ended up having to squish on 2 doubles. They did offer a small discount because of the bed size as there were no queen rooms available.
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel staff was friendly and courteous, housekeeping staff was delightful. My only complaint is the front desk took our license plate number but either submitted it wrong or didn’t input it and we woke up to a lovely parking ticket on our windshield the next morning. Other than that the stay was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Aug 2024

8/10 Good

Joyylynne

Travelled with group
The restaurant inside the hotel is convenient, the lobby is clean and beautiful. Our bed is clean and comfortable minus the pillows, the pillows are too bulky that my neck hurt the next day. The washroom is okay, fridge and the microwave in room is great! The carpet in the room was sticky, feels like it’s not very clean, the washroom floor is not that clean, corners have dirt like it’s not vacuumed/wiped properly. The swimming pool is nice, the floor to the gym and to the pool from the changing area was very slippery and wet, it’s a hazard. The hot tub is not very clean, there’s a lot of small stuff/dirt/rocks by the steps of the hot tub. Over all it’s a good stay but I expected better on cleanliness and safety for this higher rated hotel. Received a $10 voucher for the restaurant for being VIP, upgrade was not offered as per the survey. Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Kamarbir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with family
Liked: Amenities, property conditions & facilities
Nice rooms. Could be cleaned a bit better. Pretty busy and noisy and AWFUL parking! Hotel parking filled up and we had to park in pay parking. Costing almost 80.00 for the night.
Stayed 1 night in Aug 2024

6/10 Okay

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sanal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel, and my experience was nothing short of disappointing. From the moment I arrived, the front desk staff were unwelcoming and seemed disinterested in helping. When I finally got to my room, I discovered that the toilet flush wasn't working. This forced me to move to another room, which was a huge inconvenience. To top it off, despite registering my car for parking with the hotel, I received a ticket for unauthorized parking. This was the final straw in what was already a terrible stay. Overall, my experience at this hotel was horrible. The lack of proper customer service, room maintenance issues, and parking problems made my stay stressful and unpleasant. I strongly recommend staying away from this place.
Stayed 1 night in Aug 2024