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TRU BY Hilton Edmonton Windermere

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Lobby
Free daily continental breakfast
Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • South Edmonton Common
    ‪8 min drive‬
  • Southgate Center
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(59 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (788)
The price is AU$133
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 15 min walk
  • South Edmonton Common - 8 min drive
  • West Edmonton Mall - 14 min drive
  • University of Alberta - 15 min drive
  • Rogers Place - 21 min drive

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 6
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 6
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1088 reviews" "
Rating 8 - Good. 309 out of 1088 reviews" "
Rating 6 - Okay. 101 out of 1088 reviews" "
Rating 4 - Poor. 72 out of 1088 reviews" "
Rating 2 - Terrible. 53 out of 1088 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly with terrible pillows
Rooms were good. Pillows were flat or lumpy, but the bed was comfortable. The parking lot wasn’t great. First 2 rows were fine, but the back parking was angle and very tight, especially since we were driving a larger SUV. I would suggest ensuring you are there early enough to get better parking for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Noella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms. Wish they have food in room service and more comfortable bed.
Stayed 1 night in Oct 2024

8/10 Good

T

Liked: Staff & service, property conditions & facilities
the check in was great! very nice to see a hotel with some color around, great friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Cherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Travelled with group
Disliked: Staff & service, property conditions & facilities
We were stuck in elevator for 15 min. No staff came to check on us. Once out communicated to main desk. No coffee in room, check in was not smooth.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
The price was right for a short stay. Breakfast has a decent variety, wish coffee tasted better. Location is very good for the medical appointments and shopping.
Stayed 2 nights in Oct 2024

4/10 Poor

SATPREET

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my medical appointments. Also in easy to access, ample parking and close to other amenities (shopping, coffee, etc)
Stayed 1 night in Oct 2024

10/10 Excellent

Lester

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Breakfast was good. Possibly have it open until 10 on the weekends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pranav, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Sep 2024

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and the walk ing accessible shower was very nice. I highly recommend this hotel?
Stayed 7 nights in Sep 2024

2/10 Terrible

jessica

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Our shower room was disgusting when we checked in .. hair all over shower … our key stopped working which was a huge inconvenience when you have kids … the breakfast was disappointing and soggy.. we had to order our own breakfast… the pool was also gross as there was stuff floating around in it.. also the rooms are not sound proof.. could hear the people above us wand it was loud … save your money and stay somewhere else !!!! We won’t be back.
Stayed 1 night in Oct 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Nice shower, large TV
Stayed 1 night in Oct 2024

8/10 Good

Faye, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, with a pleasant lobby atmosphere. Check-in and out were uncomplicated & quick. Appreciated the 24hr coffee and hot water for tea near the front desk. As a wheelchair user, I stayed in an accessible room that hit the mark in several areas and lost points in a few other important ones. Really appreciated the lower towel and robe hooks and even had a 2nd, lower peep hole. The window blinds opened/shut using a remote control, nice when cozy under the covers in the evening, & then first thing waking up to let in the morning sun so my husband & I didn't have to get out of bed! The no-step shower had a comfortable seat & ample handle bars. Sadly, the adjustable spray nozzle on the shower didn't work - positioned and stuck at its highest point and so it was useless since it wasn't reachable. It was frustrating the bathroom mirror was too high - seated in my wheelchair at the sink all I could see was the top of my hair/head. An attractive room with a fair share of shelf space and area to hang clothes but not a single drawer. We were only staying for 2 days so it wasn't an issue but if staying longer it would be irritating to have to leave socks, underwear, pants and little bits & pieces in the suitcase or piled on the long shelf in the room. I get it, the room is meant to be uncluttered so there's ample space for manouvering a wheelchair. But it was starkly lacking in furniture other than a chair on wheels. A proper arm chair at least should be provided.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 1 night in Oct 2024

8/10 Good

Brett

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

youhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Mission

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the weekend, would definitely book again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Thara

Disliked: Staff & service, property conditions & facilities
Not satisfied
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it fit the bill!! Bed was a little soft for our liking and amenities are minimal in the room. Perfect for a crash pad if you’re out and about all day and just need a place to sleep!!
Stayed 1 night in Sep 2024