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TRU BY Hilton Edmonton Windermere

2.5 star property

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Room, 2 Queen Beds
Lobby
Free daily continental breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • South Edmonton Common
    ‪8 min drive‬
  • West Edmonton Mall
    ‪14 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (885)
The price is AU$145
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 15 min walk - 1.3 km
  • South Edmonton Common - 8 min drive - 9.4 km
  • West Edmonton Mall - 14 min drive - 16.5 km
  • University of Alberta - 15 min drive - 15.4 km
  • Rogers Place - 21 min drive - 19.6 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1104 reviews
Rating 8 - Good. 310 out of 1104 reviews
Rating 6 - Okay. 118 out of 1104 reviews
Rating 4 - Poor. 67 out of 1104 reviews
Rating 2 - Terrible. 51 out of 1104 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 1 night in Dec 2024

8/10 Good

Ron

Travelled with family
The property is good. Service is wonderful. Cleanliness is good. The only thing is perhaps placing microwave in units is a great opportunity. The pool needs warmer water and towels replenishment. Breakfast could improve (bagel seems old, egg either omelet or scrambled a bit dry. Hot chocolate is a big plus.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurdeep Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

susan

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 12 nights in Dec 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing that would make it better would be coffee makers in the rooms. 😊
Stayed 1 night in Dec 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Rob

Stayed 3 nights in Dec 2024

4/10 Poor

Abdulkadir, Fort Mcmurray

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like how far away from the shopping Center and the room we’re not clean enough
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
This is a fun modern hotel. Very clean, great area. We didn't get to the pool but will next time
Stayed 1 night in Nov 2024

6/10 Okay

Gilles

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Shamim

Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2024

8/10 Good

Riad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a good price. Clean and tidy. Decent breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
Tidy, comfortable beds, polite staff
Stayed 1 night in Dec 2024

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service
House keeping walked into my room and my daughter's rooms hours before check out without even knocking. More than once
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was very unique and inviting. Continental breakfast was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was facing south, and during the night there was almost a constant "banging" from what we think were tandem dump trucks emptying snow somewhere nearby. Other than that the rooms were quiet. Obviously not an issue during summer....if indeed we were correct on the source.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

2/10 Terrible

Ijaz Ali

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing good to say about this place. Horrible staff, very unprofessional and none of them listern. Only talk over you. None of my concerns were addressed according.
Stayed 1 night in Dec 2024

8/10 Good

DAVE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

robin

Stayed 1 night in Nov 2024

8/10 Good

Dalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. I would recommend
Stayed 1 night in Dec 2024