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TRU BY Hilton Edmonton Windermere

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    15 min walk
  • South Edmonton Common
    8 min drive
  • Snow Valley Ski Club
    12 min drive
  • Edmonton, AB (YEG-Edmonton Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (758)
The price is AU$137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 15 min walk
  • South Edmonton Common - 8 min drive
  • West Edmonton Mall - 14 min drive
  • University of Alberta - 15 min drive
  • Rogers Place - 21 min drive

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 6
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 6
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1075 reviews" "
Rating 8 - Good. 305 out of 1075 reviews" "
Rating 6 - Okay. 102 out of 1075 reviews" "
Rating 4 - Poor. 70 out of 1075 reviews" "
Rating 2 - Terrible. 52 out of 1075 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzan

Stayed 1 night in Aug 2024

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here almost everytime I arrive to Edmonton, great location and easy to leave the city and enter.
Stayed 5 nights in Aug 2024

2/10 Terrible

Ray

Business traveller
Tru by hilton was completely not helpful throughout the entire process. Emplyees kept referring my calls to corporate hilton who had know idea what was going on. I will never recommend this hotel to anybody in the future and will he telling everyone i know to stay away.
Stayed 1 night in Sep 2024

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a very basic hotel, very few amenities in the room and the soap dispensers were empty. There is a pool but NO hot tub. breakfast was really good!
Stayed 1 night in Sep 2024

8/10 Good

SANJIV

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

8/10 Good

yiyuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Keri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Beautiful property. Will definitely watch for a TRU property again.
Stayed 1 night in Sep 2024

6/10 Okay

Timea Bordasne

Disliked: Staff & service, property conditions & facilities
Cannot use the pool, there was swimming classes all day long for small children.
Stayed 2 nights in Jul 2024

6/10 Okay

Claire, Watford

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Emeka

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently stay in Tru by Hilton hotels as they’re dog-friendly, cost-effective, and very clean with their laminate flooring. This location met our expectations! The gym was well lit with a good assortment of equipment as well.
Stayed 2 nights in Sep 2024

2/10 Terrible

Adam

Stayed 1 night in Aug 2024

8/10 Good

WILFRED BRYAN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were amazing. Room size is decent. Beddings were terrible unfortunately. Pool water was cold as ice. We stayed there roughly 6 days and the breakfast choices werent changed at all. Please try to offer new menu atleast every 2 days.
Stayed 2 nights in Sep 2024

8/10 Good

Charina Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Oleksii

Stayed 1 night in Sep 2024

8/10 Good

Jamie

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Overall the hotel is new and very lovely. A few things though. First. We were on the 4th floor and you need to run the hot water in the shower for at least 10 minutes straight before anything resembling hot water comes out. I’m not sure what depths of hell this water is coming from but I could have travelled there and brought pails of it back quicker. Secondly, we paid an extra $35 bucks for a 1pm checkout, however at 11am, housekeeping was banging on the door telling us it was time to check out. After asking the front desk why they were bothering us, they said, I guess they didn’t check the computer system to verify if there were any late check outs. You’d think that would be an important job function before you go and bang on doors telling people to get out!! Lastly, the breakfast sucks. Gross looking eggs and equally unappetizing sausages, some bread and bagels, a pancake slop station, some cereals and a couple bowls of apples and oranges. Was not good. Virtually no options for gluten sensitivity or vegan.
Stayed 2 nights in Sep 2024

4/10 Poor

Aidan

Liked: Staff & service
Disliked: Amenities
The room was so small and you weren’t able to open the windows in the room which we both literally felt claustrophobic at times. The shower was really dirty and the shampoo smelled so gross. For the price of this place honestly it was kind of a rip off the breakfast in the morning wasn’t very good either. Not a lot to choose from. I was quite disappointed
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Stayed 1 night in Sep 2024

2/10 Terrible

Tia

Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. We got to our room and our bed had dirty stained sheets, then house keeping came and changed it and put new dirty and stained sheets. Then on top of that the next day they changed it again, and there was toe nails in the covers. Complete waste of money. Do not go here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean, fun vibe and nice amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024