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West Edmonton Mall Inn

2.0 star property

Photo gallery for West Edmonton Mall Inn

Water park
Bowling
Front of property
Ice skating
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is AU$323
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includes taxes & fees
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About the area

Edmonton

With a stay at West Edmonton Mall Inn in Edmonton (West Edmonton), you'll be a 1-minute drive from West Edmonton Mall and 7 minutes from River Cree Casino. .This family-friendly hotel is 6.7 mi (10.8 km) from Rogers Place and 10.9 mi (17.5 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 2 min walk - 0.3 km
  • Galaxyland - 3 min walk - 0.3 km
  • Fantasyland - 10 min walk - 0.9 km
  • World Waterpark - 15 min walk - 1.3 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 27 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬2 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪1st RND - ‬2 min walk
  • ‪Five & Dive - ‬8 min walk
  • ‪Ed's Rec Room - ‬4 min walk

About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park and free breakfast
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1280 reviews
Rating 8 - Good. 411 out of 1280 reviews
Rating 6 - Okay. 209 out of 1280 reviews
Rating 4 - Poor. 113 out of 1280 reviews
Rating 2 - Terrible. 85 out of 1280 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abraham

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Raylene

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property had a very strong smell of cigarette smoke, there was zero flexibility with the front desk. The property all around was full of garbage or alcohol cans/bottles and our tv remote didnt work. Close to the mall but not safe to walk to and from at night
Stayed 4 nights in Dec 2024

2/10 Terrible

Devon

Stayed 2 nights in Nov 2024

4/10 Poor

Mayvilline

Disliked: Staff & service, property conditions & facilities
We dont have a proper sleep because we heard lot of noises from other rooms, screaming, crying at late night and we heard also stomp of feet about our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick and easy check-in, staff are very friendly and it perfect location to walk to WEM.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is friendly and cute!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Conveniently located right beside West Edmonton Mall. A very affordable option
Stayed 2 nights in Dec 2024

10/10 Excellent

Chady

Stayed 2 nights in Nov 2024

2/10 Terrible

Arina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a non smoking room (I thought these days that all rooms were non smoking) and they put us in a room that stank of weed, they then moved us across the hall. The "breakfast" consisted of Toast or cereal and some fruit and you had to go to the 2nd floor in a small room to eat. There was construction going on so it was also very dirty and noisy. The hotel is very outdated and they do not plow the parking lot but instead let the cars drive over the snow creating Ice and compacted snow thus making big rifts in the lot that you now need to get your luggage accross without falling. We checked out early as the hotel was not very nice and then, when we checked out they charged us for both nights and attempted to charge us for a 3rd night as a penalty. (never heard of that before) Once they figured out that we had paid for it by Expedia they then kept the second night charges in full instead of just a cancellation fee. Terrible hotel - rude staff and bad practises We will not be visiting again
Stayed 2 nights in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to mall, friendly and helpful staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Erin

Disliked: Staff & service, property conditions & facilities
TERRIBLE, never again.
I reserved 4 rooms, the hotel only had 3 available and did nothing to remedy it. The lady at the desk who checked us in was rude and could have cared less. They also over charged for each room, enough that I essentially paid for 4 anyways. Myself and 6 guests who stayed with me will not be staying there, ever again.
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia, Pierceland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying here again
Stayed 1 night in Dec 2024

8/10 Good

lori

Travelled with family
Liked: Cleanliness, staff & service
Decent enough room. Bed is not the greatest or the pillows. Towels are very thin and cheap. Location to Mall is why we stay there!
Stayed 1 night in Dec 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accessible
Stayed 3 nights in Dec 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to transfer to Fantasy hotel, bit that was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance to the shopping area, clean and delicious breakfast.
Stayed 2 nights in Nov 2024

4/10 Poor

John

Travelled with family
They only offer discounts at the water park and theme parks if you book through the hotel desk. Not for guests who use hotels.com or Expedia. Two standards of service depending on how you book the room. Quite upsetting
Stayed 1 night in Dec 2024

10/10 Excellent

Charity

Stayed 6 nights in Sep 2024

8/10 Good

Joshua

Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah
Stayed 1 night in Nov 2024