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Helpful and Friendly staff everywhere

Staff were welcoming, efficient. Cleaners were helpful and always friendly. Breakfast choices were extensive. Gluten Free items were available. Convenient for town restaurants and the beach. There was a sense of being looked after in all aspects of the stay. El Cotillo as a town felt safe.

Good sized rooms, clean, comfortable and right on the beachfront. Friendly staff and food was OK.

Even though it's a large hotel, you feel like you have the place to yourself based on the design. The pool and all the public spaces are vast, so you feel some exclusivity without the price-tag of an exclusive resort.

I stay here once or twice a year without hesitation. Everyone I deal with from Moh the waiter to the housekeeping maids like Anita are so helpful and friendly. It's a great tribute to the hotel that the staff are so excellent and continue to work for Riu. A massive turnaround of guests and they do it seamlessly. Fantastic!

Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break