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Room type Options Nightly price Book
Superior Room
24 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Classic Room
14 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Room, Balcony
24 square metres
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Eco-certified Florence hotel in Santa Maria Novella with a 24-hour front desk

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Mercure Firenze Centro, you'll be centrally located in Florence, steps from Historic Center - Downtown and within a 5-minute walk of Basilica of Santa Maria Novella. This eco-certified hotel is 0.3 mi (0.5 km) from Medici Chapels and 0.4 mi (0.6 km) from San Lorenzo Church.

Make yourself at home in one of the 85 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a banquet hall, and bike parking.

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 85
  • Number of floors - 5
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2015
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Offsite parking reservations required
  • Banquet hall
  • Covered parking
  • Secured parking
  • Distance from property (ft) 984
  • Distance from property (metres) 300
  • Food and water bowls
  • Bicycle parking available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Registration desk height (inches) - 31
  • Registration desk height (centimetres) - 79
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room Amenities

Mercure Firenze Centro offers 85 accommodations with minibars and espresso makers. Beds feature down comforters. Televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size 55
  • TV size (measurement) inch
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Housekeeping on request
  • Champagne service
  • Changing table
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Emergency pull cord in bathroom
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 20.00 per pet, per night
  • 2 total (up to 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Firenze Centro New Opening Hotel Florence
  • Mercure Firenze Centro New Opening Hotel
  • Mercure Firenze Centro New Opening Florence
  • Mercure Firenze Centro New Opening
  • Mercure Firenze Centro Hotel Florence
  • Mercure Firenze Centro Hotel
  • Mercure Firenze Centro Florence
  • Mercure Firenze Centro
  • Mercure Firenze Centro Hotel
  • Mercure Firenze Centro Florence
  • Mercure Firenze Centro Hotel Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)

National Rating

  • Country specific national/official rating the local rating authority
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